Jul 18, 2023 03:30:09 AM by Dalibor R
While creating a new project, the old UI is displayed (my friend, who is also a freelancer on Upwork, has the new one). As a consequence, on the "Process" tab where project steps should be submitted, I get an error when creating the 10th step - even though it should allow it by default.
Furthermore, when I tried reaching the support via chat and sending a message, a "Connection Error" appears.
Please let me know how to solve this issue and enable me to create projects and work on Upwork since I do not have any other means of reaching support.
Solved! Go to Solution.
Jul 19, 2023 05:18:38 PM by Arjay M
Hi Dalibor,
Thank you for your response and for sharing this information. I've converted your post and report into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you here with further assistance in resolving the issue.
Jul 18, 2023 11:22:49 AM by Annie Jane B
Hi Dalibor,
Could you please share the following information so that we can forward it to our team to be investigated further?
Jul 19, 2023 03:23:43 PM Edited Jul 19, 2023 03:27:19 PM by Dalibor R
Hello Anni Jane, thanks for your reply.
I tried in following browsers:
My machine details:
Jul 19, 2023 05:18:38 PM by Arjay M
Hi Dalibor,
Thank you for your response and for sharing this information. I've converted your post and report into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you here with further assistance in resolving the issue.