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707dea49
Community Member

Support Page Redirects

Every time I attempt to navigate the support subdomain on UpWork.com, I encounter a frustrating problem. After selecting a subcategory or initiating a search, within a few seconds, I find myself being redirected back to the Support home page. This makes it nearly impossible for me to search for answers or further educate myself on various topics.

 

Has anyone else experienced similar issues? I'd greatly appreciate any guidance or insights. I'm also hopeful that a customer service representative might see this post and lend a helping hand.

 

Thank you in advance for your time and help.

2 REPLIES 2
759e32fa
Moderator
Moderator

Hi Gus,

 

Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

  • Browser/s used
  • Browser version
  • Machine’s OS
  • Machine’s OS version
  • Screengrab of the issue
  • Additional details that may help us/the team investigate your concern better

~ AJ
Upwork
707dea49
Community Member

It worked on Arc Browser (the issue was with Chrome). Thank you!

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