The file you’re trying to download is password protected, and could not be scanned.

[#1]

need to download an attachment file. this file is protected with a password, when I try to download it. that message is shown:

"The file you’re trying to download is password protected, and could not be scanned."

[#2]

Hi Muhammad,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

Thank you,

Pradeep