There's something strange on transactions panel

[e7c7e16c]

I've been working with someone and when I check my profile it says the client has paid 53$ and normally when I check my transaction panel it was seeming like the transaction on the way.

But in this case, it doesn't show up. Moreover, when I click on it, something shows up like this: 

Can you help me to understand about it?

[PradeepH]

Hi Furkan,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

Thank you,

Pradeep