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917bbeef
Community Member

This client's account is on a temporary hold. Once the issue is resolved, you can accept their offer

I am getting this error message when I go to accept an offer. My client's payment method and location are both verified, and I have tried clearing my cache and using incognito window as suggested by other posts on this topic.

I need to get started on this job today!!! Please assist.

2 REPLIES 2
30c37f5b
Community Member

Hi Olivia

PradeepH
Moderator
Moderator

Hi Olivia,

 

I am sorry to hear about your offer. I suggest you reach out to the client directly and request them to contact us to investigate the issue with their account.

 

- Pradeep

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