Top Rated badge disappeared

[c7dee190]

I just realized my Top Rated badge disappeared and I'd like to understand why that is. My profile is 100% complete, I have no account holds, and I have a 100% job success score. What gives? This is an inconvenience given that I just responded to an interview and my stats changed overnight. This may affect my good-standing with this potential client, and my ongoing projects. What can I do to get it back?

[LuiggiR]

Hi Anita,

Thank you for reaching out. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.