Mar 14, 2024 04:08:24 PM by Fernando Javier C
Hello,
I'm new to Upwork and still need to verify my ID. The page gets stuck on "Enter ID information". Is there a workaround? Thank you!
Solved! Go to Solution.
Mar 14, 2024 07:09:43 PM Edited Mar 25, 2024 09:30:15 AM by Nikola S
Hi All,
We will look into this further and will get back to you once we have more information.
Edited to update information.
I would like to let you know that the issue related to the issue reported on this thread is now resolved. We will close this thread from further replies.
Mar 14, 2024 04:28:22 PM by Muhammad Umair M
Facing the same error since yesterday. Can you please share your error screenshot?
Mar 14, 2024 05:14:13 PM by Kan H
Hello I am new here. Try to validate ID and once it reaches the Enter ID page, it stucked there forever.
Changed computer, changed browser. Same issue.
Try to get help and support and the bot in chat cannot understand a thing.
Is there a phone number or a person can help me on this?
Thank you.
Mar 14, 2024 07:09:43 PM Edited Mar 25, 2024 09:30:15 AM by Nikola S
Hi All,
We will look into this further and will get back to you once we have more information.
Edited to update information.
I would like to let you know that the issue related to the issue reported on this thread is now resolved. We will close this thread from further replies.
Mar 14, 2024 06:43:47 PM by Ahmed O
Hi Joanne
the problem was not solved. I hope there is a solution to this problem
Mar 14, 2024 01:58:43 AM by Ahmed O
There is a problem with government ID verification. She doesn't want to go to the next stage. It's very slow
Mar 14, 2024 05:03:25 AM by Joanne P
Hi Ahmed,
Could you please try again after clearing your cache and cookies? You may also try using a different browser. If the issue persists, please let us know.
Mar 15, 2024 09:11:20 AM by Juan D
Hello and good morning.
Facing the same issue and already done all steps, cleared cache and cookies, tried 5 differet browsers, still stuck.
Mar 15, 2024 09:31:21 AM by Juan D
After trying in many browsers, my iPhone adn all the instructions, I got verified by using an Android phone, it was really fast and was able to do it swiftly.
Mar 14, 2024 09:11:22 PM by Fernando T
I can't upload my id, it just show a loading screen that never load. And when i go back says it's due to technical difficulties.
Please help i need the verification for get more connects