UpWork Account Keep Logging Me Out

[#1]

I have an issue where every time I close my browser even for 5 seconds, I have to login to UpWork again and enter my security question. I understand this as a security feature but it is a hassle. I have tried the suggestions on over 20 questions asked on the forum like:

• Make sure the "Keep me logged in" option is enabled
• Don't clear your browser's cookies
• Make sure the browser is not set to clear cookies when you quit the browser, so the session is remains
• Check your browser's cookie settings
• Make sure your browser is up to date
• Reset the browser to its default settings
• Try using a different browser 
• In Chrome, selecting Continue where you left off under "On startup" also helps

But nothing works. This issue has been ongoing in over 4 laptops and 3 different browsers where all my cookies are not set to be deleted. All other websites remain logged in after closing the browser even for a week. All solutions provided in the UpWork Community questions end up with a direct support ticket with the agent so it is difficult to handle the issue without submitting a question here. Kindly help solve this issue.

[#2]

Hi Godwin,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[#3]

same issue here whenever i close my browser it gets logged out

[#4]

Hi Muhammed,

This issue may be related to your browser. Could you please check your browser settings? Should you have any additional questions or need further assistance, please don’t hesitate to reach out.

- Pradeep

[#5]

Hi Pradeep. It keeps  logging me out, I think it's upwork's problem only, because I saw support team is reaching with the same sentence to every user who raised this issue.

[#6]

same here please it's very annoying

[#7]

Hi Kidus,

Please check my above message and let us know if you are facing this issue on another browser as well. 

 - Pradeep

[#8]

I checked my browser setting but the issue remains. any other suggestions?

[#9]

Kidus, could you please confirm if you are facing the same issue on other browsers as well? 

- Pradeep