May 21, 2023 04:01:14 AM by Dino M
Hi,
I've downloaded and installed the dekstop app (latest version), and while it is installed and does load it upon opening it, no window opens. I only have a grey icon on top of my macbook. I deleted the app and reinstalled it twice already. Could someone help me out during this boomer moment?
May 21, 2023 08:25:22 AM by Annie Jane B
Hi Dino,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
May 28, 2023 04:31:56 PM by Sheryll A
Hi, I am having the same issue with my Macbook. Please help. Thank you!😊
May 28, 2023 05:19:35 PM by Luiggi R
Hi Sheryll,
Thanks for reaching out and sorry to hear you're also experiencing this. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.