Solved: VAT ID not verified - Page 7

polyniki · ‎05-01-2019

Hello, I am new to Upwork.

I have a valid EU VAT ID that can be verified on VIES. Upwork will just not validate it. It is the right format, right company name, everything is correct. I am totally frustrated that all I can talk to is the bot. How can I reach a real customer support agent?

Thank you.

g_vasilevski · ‎05-02-2019

Hi Polyniki,

One of our team members will reach out to you via ticket as soon as possible and assist you further with adding your VAT number. Thank you.

~ Goran

View solution in original post

bccdd055 · ‎04-01-2021

Hi,
I have a similar problem: a few days ago I got message from upwork to re-submit my taxpayer information as VAT couldn't be verified. When I check my VAT on https://ec.europa.eu/taxation_customs/vies/ it's active.
Can you please help?

AndreaG · ‎04-01-2021

Hi Agata,

Someone from our team will reach out to you via support ticket in order to assist you further.

Thanks!

~Andrea

a_vasyliev · ‎04-22-2021

Hi. I have the same problem.
My VAT number was declined. All the provided information is correct. The FAQ says that I may need to provide proof of ownership for this business. But I didn't find any way how to submit that info.
Please help me to resolve this.

JoanneP · ‎04-22-2021

Hi Andrey,

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne

malianjum1 · ‎01-03-2023

Hello,

I am having the same problem. My VAT ID/ Partita iva is not verified.

Can you please contact me via support ticket

Thanks

759e32fa · ‎01-03-2023

Hi Muhammad,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

~ AJ

ivaniuk_svetlana · ‎09-05-2023

Hello!

I have the same issue. I have tried to submit the VAT number but unfortunately, it hasn’t been approved. It's a valid EU VAT number from the Netherlands that can be verified on VIES.

ArjayM · ‎09-05-2023

Hi Svetlana,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you here and your email with further assistance in verifying your Tax Information.

~ Arjay

55df3f8a · ‎12-21-2023

Hello!

I'm having the same problem, the VAT ID I'm having is not accepted. That VAT ID belongs to a small business that I own.

Can anyone help me with a support ticket ? Thanks.

LuiggiR · ‎12-21-2023

Hi Doru,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi