Aug 11, 2022 08:57:23 AM by Osama B
Hi,
When I am trying to submit my first proposal I am receiving the following error message:
We were unable to process your proposal due to missing address information. Add your full address.
However my address is full submited.
Thanks in Advance
Solved! Go to Solution.
Aug 25, 2022 08:52:12 AM Edited Aug 25, 2022 12:04:51 PM by Valeria K
Hi All,
Recently our engineers released a fix for this issue and you should not be getting the errors reported here when submitting proposals. If you still receive an error, please let us know.
We appreciate your patience and understanding!
Update: since we haven't gotten any new reports, we'll consider this issues fixed and will be closing this thread.
Aug 24, 2022 10:14:52 AM by Karla S
I am having the same issue.
I edited my address and am still getting the same message.
Please advise.
Aug 24, 2022 10:32:47 AM by Carl Anthony H
I'm having the same issue. I already updated my address, even tried clearing cache but same problem.
Aug 24, 2022 10:29:04 AM Edited Aug 24, 2022 10:43:28 AM by Santhosh Kumar T
Hi, I am unable to send proposals. I am getting an error "To submit a proposal, update your address". However, I have already updated the address details correctly
Aug 24, 2022 11:05:20 AM by Tarik B
i have this errpr pls help me. I changed my adress may times but no solution
Aug 24, 2022 10:48:42 AM by Besnik S
I am unable to submit any proposals, it keeps telling me "update your address". I have updated it twice and nothing has changed, the problem doesn't seem to be solved
Aug 24, 2022 10:56:13 AM by Sakshi T
I have updated the whole address and all fields are complete. Still the issue persist.
Aug 24, 2022 11:04:38 AM by Charles D
When I try to submit my application for a job I get this message: TO SUBMIT A PROPOSAL, UPDATE YOUR ADDRESS.
Which I did but I keep getting the message.
I need assistance please
Aug 24, 2022 11:13:35 AM by Hactos Y
Me too, i've completed everything in my account but still can't submit a proposal...
Aug 24, 2022 11:21:14 AM Edited Aug 24, 2022 11:21:25 AM by Samuel C
The same error.....a solution please?
Aug 24, 2022 11:18:06 AM by Muhammad J
When I want to submit a proposal, it shows an error to update your address and I updated my address 10 times using different formats and methods but it won't work Kindly help me.
Aug 24, 2022 11:23:31 AM by Eglan Francela G
Hello, I have the same problem.
I can't send the proposal, and I got this message
"To submit a proposal, update your address."
I have changed my address, but still the same problem
can you help, please
Aug 24, 2022 11:26:08 AM by Julieta M
I keep receiving this message when i try to submit a job, but im sure that my adress is correct.
Aug 24, 2022 11:33:28 AM by Bruno R
Hi!
As the title, I cannot apply to any job offers.
Error in attachment.
Thanks!
Aug 24, 2022 11:37:08 AM by Asmaa G
Hello freelancers whenever i try to submit aproposal , i get a message saying i need to update my adress ! I've done that twice and it still shows !my profile is complete too ! Help pls and thank u
Aug 24, 2022 11:44:19 AM by Maryam R
Hi,
I just created an account and wanted to send a proposal but they said first update your address. Afterwards i updated it many times but still am not able to send a proposal because of address.
If anyone knows anything about this kindly help!
Aug 24, 2022 11:48:28 AM by Nabil R
Hey,
can anyone help me resolving this problem?
Aug 24, 2022 12:01:17 PM by Cavian V
I have followed the suggested solution and I am still unable to submit proposals. please help.
Aug 24, 2022 12:20:29 PM by Emre D
When I try to sumbit a perposal I get this message
"To submit a proposal, update your address"
*I have already add my complete address.
Aug 24, 2022 12:26:58 PM by Satcharith T
Hi Avery,
I am facing the same issue while trying to submit a proposal:
"To submit a proposal, update your address"
But, I have already updated my location and tax residence address. Kindly help resolve it.
~Charith
Aug 24, 2022 12:39:09 PM by Nihal A
Me too, I can't submit to any job due to this problem, though my address and mobile number are correct
Aug 24, 2022 12:41:17 PM by Valeria K
Thank you all for following up. We're still looking into this issue and taking into consideration your reports. We'll provide an update here once we have more information.
Thanks for your patience while we're getting this resolved.
Aug 24, 2022 02:43:43 PM by Stefania A
I'm having the same problem. And I've changed my address too many times. help please!