Hi Mohammad and Hemayet,
I'm sorry to hear about your projects being rejected. Please refer to the email that our team has sent you for suggestions on how to improve your projects before resubmission of them.
You’ll want to make sure your project is attractive to clients and catches their eye. Here are some best practices to create a professional project:
- Highlight your project in simple, jargon-free language.
- Choose professional images that speak to your work. (Don’t have great images of your work? Check out websites like www.unsplash.com that offer free, high-quality images you can use. Be sure to make sure you have permission to use.)
- Proofread your work so there are no typos.
- Don’t use click bait, text-heavy graphics, or the Upwork logo/badge.
- Don’t share your contact information or personal information.
To learn more about Project Catalog, you can check this help article.
Thank you.
NOTICE:
We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.
Hi Yusuf,
It looks like your project is currently a draft, and you are yet to submit it for the team's review. Could you please submit it so that the team can review your project?
~ Avery
Hi Yusuf,
You will need to open your project and fill in the details. Once you're on the last step you can review the details and submit your project for a review. Thank you.
Hi Yusuf,
Yes that is correct. Once the review is completed our team will reach out to you with the results. Thank you.
Hi Artem,
I checked and it looks like our team already reached out to you via email with additional information regarding the changes that you need to make to your project. Please refer to the email that our team has sent you for suggestions on how to improve your project before resubmitting.
Hi Irfhan,
I checked your account and can confirm that everything is working as designed. Regarding your projects, please refer to the details shared with you in the email notifications you have received.
To learn more about Project Catalog, click here. Thank you.
Hi Ahmal,
Please refer to the details shared with you in the email notification that you have received. Once you're ready feel free to update or create a new project and submit it for a review. Thank you.
Hi Ishtiaq,
Our team has reached out to you via email with more details about your project. Once you're ready you can update it and resubmit it or create a new project. Thank you.
Hi Shaiknisar,
Please refer to the information our team has shared on the email notification that was sent to you regarding your project. Once you're ready feel free to create a new one or update your current project.
To learn more about the project catalog feature and how to improve your projects, check out this Help Article. Thank you.
Hi Kishan,
Just to confirm, are you referring to Project Catalog? If yes, please refer to the information shared with you in the email you have received.
To learn more about how to improve your projects, check out this Help Article. Thank you.
Hi Ahmer,
You've submitted your Project for review today. Please allow 5 business days for our team to review it and update you.
Thank you!
Hi Kishan,
Please refer to the information shared with you in the email you have received for more information about why your project was rejected.
Hi MD Mahabub,
Please allow up to 5 business days for our team to review your submission and update you.
Thank you!
I have submitted 6 different catalogs but unfortunately, they have been in review for a long time. What to do?
Hi Shehzad,
Thank you for reaching out to us. Please know that when you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Note: Please allow up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.
Additionally, I checked and it looks like you also created a support ticket regarding your concern and one of our agents already followed up and shared additional information. If you have any further questions or you need further assistance feel free to follow up on your ticket and our team will be happy to assist you.
Hi Sufi,
Thank you for reaching out to us. I checked and it looks like our team already reached out to you via email and shared more information about the edits you need to make. If it's not in your inbox, kindly try checking your spam folder.
Hi MD Borkot,
Thanks for your question. When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.
To learn more about Project Catalog, click here.
Hi Ananth,
Please refer to the information shared with you in the email you have received for more information about why your project was rejected and the changes needed.
