Hi,
Could you just advise how to fix this issue please? Your attention is highly appreciated. Thank you.
Hi Zhonglin,
Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Edited to add.
I would also like to let you know that our engineers are aware of this issue and they are working as fast as possible to resolve it. We will update this thread once we have more information.
We appreciate your patience,
~ Nikola
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