cancel a payment and refund to my account

[e4b3ac4a]

Hello upwork group,

 There is a payment that has been initiated by upwork based on a schedule without my authorization. can you please cancel it?

[e4b3ac4a]

Anyone from please cancel it before it is processed?

[e4b3ac4a]

It is based on the automatic payment schedule. I need it back on my account.

[e4b3ac4a]

Hello support?!

[JoanneP]

Hi Natnael,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

[e4b3ac4a]

it is gonna be late by then ...that is why I am asking here

[e4b3ac4a]

if there is anything that can be done to reverse the payment to my account, please do it.