follow up my request #42339209?

[mryounes]

Any updates about my request #42339209?

[MostafaT]

Hello Younes,

Thank you so much for using our Community platform.

I have checked your ticket and I can confirm that our related team are still working on it. Please rest assured that they will update you on this ticket as soon as they have an update.

Your patience and understanding is greatly appreciated.

[mryounes]

Thank you Mostafa for your response!

The support agent said the issue is more complex, and they will transfer it to the technical team.