time tracker doent trace hours, what should I do ?

[064a28f5]

Hello to everyone

I am experiecing today problem with time tracker.

It seems to work perfectly making screenshots regularly, buuuut at the end when i close the time tracker I see no timne was registered.
I tryied the manual adding -but stil unsuccsseful
I closed and reopen it -still the same issue

I reported it to the app-it didnt worked said me error in sending. 
really stressful when you have deadlines
can smb advice me ?

[spectralua]

Add manual time via site a while. Then work with support to resolve or hire someone.

[NikolaS]

Hi Johana,

Please try the troubleshooting tips shared in this help article. If the issue persists, please report it following the ''How do I report a problem?'' section of the previously shared troubleshooting guide, and our team will assist you directly.