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Agency Plus - Unable to process payment

fabianarahan
Active

Hi.

 

I tried to make payment for the Agency Plus fee of $20/month.

 

But the transaction always shows failed. Even there's no charge attempt on my Paypal account and Debit Card accounts.

 

Need assistance. 

ACCEPTED SOLUTION
g_vasilevski
Community Manager
Community Manager

Hi Fabian,

 

I would recommend checking out this Help Article and learning more about our accepted Billing Method and how to add one. Thank you.

~ Goran
Upwork

View solution in original post

3 REPLIES 3
g_vasilevski
Community Manager
Community Manager

Hi Fabian,

 

I would recommend checking out this Help Article and learning more about our accepted Billing Method and how to add one. Thank you.

~ Goran
Upwork

Good day!

 

I am experiencing the same issue. I am an Agency Basic member and would like to upgrade to Agency Plus. I have already tried several cards to pay (some are mine and some are my partners, all of which are visa debit cards- not virtual cards or gift cards) but nothing seems to work. Please help me with this issue. I am really hoping to do business with Upwork and many future clients and freelancers.

 

Hoping for your kind and immediate response.

 

Thank you.

Hi Ryan Nelson,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
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