I don't have ablility to create "New Freelancer Agency Account", only client account.
Also,I tried to clean cache and cookies, and log in with another browser. Problem is not solved.
In attachment you can find screenshot.
Waiting for feedback.
Thanks in advance.
Solved! Go to Solution.
I checked this for you, and you have already responded to your existing open ticket. Please allow time for our team to review the information you've provided and they will update your ticket once they finish.
Thank you for your patience!
Hi Youcef Islam,
At the moment, a user may open and own one agency which is why you can't open another. If you wish to reopen your old agency, let us know.
Greetings of the day!! Hope all Upwork team doing well and safe!!
I need your help to get a solution regarding creating a New Agency Account. I followed the steps that required to open Agency Account from my Setting menu But I can not show to choose any Agency Account while creating.
Please let me know what steps I need to follow to create Agency Account. Please have a look screenshot and provide me your best support.
Do you mean you're not able to create an Agency profile? I checked and it looks like you already have one that's currently closed, would you like to reopen it? Also, regarding the client account you've created, I have closed it as per your request.
I am unable to create agency, when i went in to the setting to create a Agency account , but It is only showing client account which is used for job posting. I can't create Agency account which is vital and massive to run the business by providing IT servivces being Agency.
Please help support
I am also can not create an Agency. Do not see any option to create that on Additional accounts.
If can someone tell me why, will be much appreciate! I need an agency to be created.
I checked your account and it looks like you already have an Agency that was closed in 2016, would you like us to reopen the same agency account for you?
We appreciate you reaching out to us. Arjay here stepping in for Nikolai. I have checked your account and it looks like you already have an Agency that's just been closed, would you like us to reopen the same agency account for you?
You need to update your address before you can create a new Freelancer account. You can do this in Settings > My Info > Company contacts. Once you have a freelancer account to function as the Agency Owner, you should be able to create the Agency account.
Thank you for reaching out to us. I checked and it looks like there is an agency account associated with your account and it's not closed. Please know that you can only “own” one agency on Upwork. You won’t be able to make another one.
However, if you want we can restore your agency account. Could you please confirm if you want to restore your agency account? You can find more information in this help article.