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oganov_digital
Community Member

Help with my Upwork account

Hello. I received a message:

«Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.»
So I changed my email in PayPal account and now it’s the same. But my payment method still deactivated. What should I do now?

1 REPLY 1
AndreaG
Community Manager
Community Manager

Hi Maxim,

 

Please allow 48 hours for your payment method to be reviewed. If any further info is needed our team will reach out to you directly.

 

~Andrea
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