Jul 24, 2019 02:56:48 PM by Mary Krichelle D
Jul 24, 2019 03:58:06 PM by Virginia F
Krich D wrote:
Hi, I cannot fund the 2nd milestone. Thisnsecond milestone is for the completion of the poject. However, an error message occured that it cannot be funded. Or does this mean, the amount will just be released when the time comes for the completion of the project? Without 'funding' yet the milestone? I am new here so I don't know what to do.
Have you released the first milestone? You cannot add a new milestone unless the first one has been released to your freelancer.
And no, nothing other than what is funded in milestones will be released upon the project's completion.
Jul 24, 2019 06:23:17 PM by Mary Krichelle D
Jul 24, 2019 08:43:08 PM by Virginia F
Sorry, I can't figure out what the problem is.
I've flagged your post so hopefully a forum mod will be along soon to help you out.
Jul 24, 2019 09:09:34 PM by Avery O
Hi Krich,
I apologise for the delay in getting back to you, as I had to check your account. I checked your payment method and from our end, it is showing that there is not enough balance to charge the credit card. I would recommend that you reach out directly to your bank to get this resolved soon.
Feb 23, 2021 01:15:14 AM by Younes H
did somebody find a solutio? i can not activate my milestone as well. I click on activate but a few seconds ints again inactive and "activate milestone" can be clicked again... but again nothing happened!
Feb 23, 2021 01:47:05 AM by Goran V
Hi Younes,
Could you try clearing your cache and cookies or logging in via another browser to activate your milestone? If you`re still experiencing the same problem after this, let me know. Thank you.