Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Can't add payment method

proboobf
Active Member
Delroy M F Member Since: Nov 10, 2017
1 of 4

I am trying to add a payment method, but it keeps saying to enter credit card details - I have already entered it, but it's not giving the option to do anything else.

 

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 4

Hi Delroy M,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
962b4e44
Active Member
Bhaskar M Member Since: Apr 10, 2021
3 of 4

Hi,

 

I have used Gmail to sign in to upwork.. I cant add payment method. It directly goes into Password & Security and says this:

You currently use Google Sign-in to login. We will only ask for your Upwork password if we need to verify your identity.

 

Please help.

 

Thanks,

Bhaskar

Email: **Edited for Community Guidelines**

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
4 of 4

Hi Bhaskar,

 

Thank you for your patience. One of our team members already reached out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola

Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS