May 9, 2019 10:14:47 AM by Julien S
I'm trying to post a job description but I am getting this error: "We have detected that one or more of the code snippets you included may be unsafe. You must remove them from your job description before you can continue."
The description is just text. I have no idea waht content to modify.
May 9, 2019 10:59:00 AM by Preston H
Julien:
You are running up against aggressive algorithms which are incorrectly identifying your job description as something that could be problematic source code.
This is not your fault.
If I was faced with this situation, I would NOT TRY to contact Customer Support to fix this. I would quickly resolve this myself.
I will cut the job posting in half, and alternatively try adding the job description, with either half that works. Then I would EDIT the now-posted job posting to add additional elements of the original job posting, half of what remains at a time, until I am able to include as much of the original posting as possible, and have isolated the bit that the system is objecting to.
May 9, 2019 12:32:03 PM Edited May 9, 2019 12:34:50 PM by John K
Preston, the binary search procedure you described is a last resort when debugging a large chunk of code, but I never thought it would be needed just to post a job.
May 9, 2019 02:23:02 PM by Rene K
Preston H wrote:Julien:
If I was faced with this situation, I would NOT TRY to contact Customer Support to fix this.
I would so they can fix the bug once and for all.
May 9, 2019 07:34:54 PM by Douglas Michael M
Rene K wrote:
Preston H wrote:Julien:
If I was faced with this situation, I would NOT TRY to contact Customer Support to fix this.
I would so they can fix the bug once and for all.
Jul 5, 2020 10:57:02 PM by Aleksandar D
Hi Chip,
Feel free to follow up here if you need any help and we will be more than happy to assist you.
Thank you.
Nov 10, 2020 10:58:07 AM by Jessica A
I cannot post a simple job descirption because of code snippets? This is absolutely ridiculuous and needs to be fixed immediately.
Nov 16, 2020 07:49:50 PM by Eric A
I've tried posting a job five times and getting this code snippet error. It's pretty terrible. No idea what to do.
Nov 16, 2020 09:28:29 PM by Joanne P
Hi Eric,
I'm sorry for the trouble you had. I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket.
Apr 12, 2021 09:45:25 AM by Andrej N
Hello,
Can you somehow help me, I have the same problem with the snippets.
Thank you
Apr 12, 2021 10:54:22 AM by Andrea G
Hi Andrej,
Someone from our team will reach out to you via support ticket in order to assist you further.
Thanks!
May 9, 2019 09:50:24 PM by Avery O
Hi Julien,
The team checked your this, and they have confirmed that our security networking partner (CloudFlare) considers some context in the job post suspicious. Though we only can show a better error message, we cannot control how CloudFare is blocking users. The team has suggested to try to modifying the job description to make it neutral. All other specific details can be attached in a .txt file or word doc.
Sep 24, 2019 07:45:01 PM by Heron L
I am having the same issue.
I cannot re-write the job description. It has more than 2000 characters.
Sep 24, 2019 09:16:18 PM by Avery O
Hi Heron,
I checked and it looks like you were able to come up with a work-around for this job post. Let us know if we can further assist you with anything.
Jan 15, 2020 08:28:34 AM by Nik P
Hi,
I am having the same problem too. Are you able to look into this please?
Thanks.
Jan 15, 2020 08:58:29 AM by Bojan S
Hi Nik,
We'll have one of our agents reach out to you via a support ticket to assist you with posting your project.
Thank you for reaching out to us.
Feb 13, 2020 07:16:42 PM Edited Feb 13, 2020 07:17:58 PM by Parham A
I have the same problem.. very annoying and dissapointing for a company that prides itself on having the most posted online jobs.
Feb 13, 2020 08:20:33 PM by Avery O
Hi Parham,
I apologize for the inconvenience this has caused. A member of the Customer Support Team will reach out to you to assist you further with your concern.
May 12, 2020 02:29:11 PM by Nataliia S
May 12, 2020 03:14:18 PM by Bojan S
Thank you for reaching out to us, Nataliia.
One of our team members will reach out to you directly via a support ticket to assist you with posting your project.
Sep 12, 2020 01:20:46 AM Edited Sep 12, 2020 03:15:30 AM by Nikola S
I'm looking to also post my first job post online for my client account...
This is the job description:
**Edited for Community Guidelines**
Sep 12, 2020 03:18:56 AM by Nikola S
Hi Kang,
Were you able to post your first job post as you described? Please let us know so that we can assist you further.
Thank you,
Sep 12, 2020 04:01:41 AM by Kang T
Jul 5, 2020 02:46:14 AM by Craig W
i jhave the same problem and have simplified the jiob description down to just a few words, cant see what the problem is.
Jul 5, 2020 04:12:19 AM by Aleksandar D
Hi Craig,
I checked and it seems that you already posted a job. Could you please let me know if you still need help with this?
Thank you.
Jan 16, 2020 05:48:23 PM Edited Jan 16, 2020 08:13:19 PM by Avery O
I'm having the same problem with this as my description: **edited for Community Guidelines**
Jan 16, 2020 08:14:35 PM by Avery O
Hi Matthew,
I apologize for the inconvenience this has caused you. A member of the Customer Support Team will reach out to you to assist you further with your issue.
Dec 11, 2019 12:24:59 PM by Geoffery C
Absolutely the same issue here, been trying to remove or edit the message, in the end it was basically just a "I am looking for an assistant to help handling some documents in Dubai" and guess what? Still the same error message. I tried Safari and Chrome, all the same result.
This is not just a waste of time, if I need to spend so much time and efforts researching for solutions on how to post a simple message, I could've just use this time to find a freelancer on those Facebook groups or even by asking for referals from colleagues and friends.
If upwork doesn't fix this soon, this is still a place where a lot of startups and creative people gather, I wound't be surprised new alternative platforms would spring up and just provide something more stable, I would probably even use "got a code snippet problem? go to blah blah blah.com" as a tag line.
Dec 11, 2019 01:20:06 PM by Bojan S
Hi Geoffery,
I apologize for the inconvenience this caused. We'll have one of our agents reach out to you via a support ticket to assist you with this concern.
Thank you for reaching out to us.
Dec 25, 2019 07:21:10 PM by Nat S
We have detected that one or more of the code snippets you included may be unsafe. You must remove them from your job description before you can continue.
Dec 25, 2019 09:20:04 PM by Avery O
Hi Nat,
Could you please confirm if you need help with posting a job in the Upwork marketplace?
Dec 13, 2019 06:46:34 AM by Rhianna G
Hi,
I am trying to post a job to Upwork for the first time. I have tried many variations of the post including an extremely simple ad of a couple of sentences, and every time I get this error message that 'We have detected that one or more of the code snippets you included may be unsafe. You must remove them from your job description before you can continue.'
This is very frustrating and is taking up valuable time. Please can you help?
Thanks
Rhianna
Dec 13, 2019 07:07:56 AM by Goran V
Hi Rhianna,
I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket as soon as possible and assist you further with your job posting. Thank you.
Dec 13, 2019 08:25:53 AM by Geoffery C
Dec 13, 2019 12:24:07 PM Edited Dec 13, 2019 12:48:01 PM by Aleksandar D
I cannot post a job because I can't get past the attached error trying to enter the description.
**Edited for Community Guidelines**
Dec 13, 2019 12:49:29 PM by Aleksandar D
Hi Arielle,
I'm sorry for the inconvenience this has caused you. I shared your issue with our team and one of our agents will reach out to you directly via a support ticket and assist you further.
Thank you.
Dec 13, 2019 07:33:23 PM by Harsimran K
"We have detected that one or more of the code snippets you included may be unsafe. You must remove them from your job description before you can continue ( getting this error please help . asap)