Apr 29, 2020 10:05:31 PM by Hasmik A
Hi, I need to close my client account without closing the freelancer account. When I try to close the client account it seems that it tries to close both. Please advise on the steps to be taken. Thanks in advance.
Solved! Go to Solution.
Apr 30, 2020 01:15:02 AM by Avery O
Hi Hasmik,
I have closed your client account as requested.
Apr 30, 2020 06:56:13 AM by Preston H
I am very glad that a Forum moderator helped the original poster close her client account.
But as a practical matter.... what is gained by this?
Why not simply not use the client account?
I use Upwork mostly as a freelancer. Sometimes I go long periods of time without using the client aspect. When I am not using it, it does not cause any problems.
Jul 17, 2020 09:18:12 AM by Sirazul i
How to Close my client account, without closing the freelancer account
Jul 17, 2020 10:20:01 AM by Bojan S
Hi Sirazul,
Your client account was closed as per your request.
Jan 25, 2021 04:53:02 PM by Asikur R
Jan 25, 2021 06:50:59 PM by Joanne P
Hi Asikur,
Your client account has been closed as you have requested.
Mar 9, 2021 12:59:09 PM by Hira J
Mar 9, 2021 01:43:21 PM by Bojan S
Hi Hira,
Your client account has been closed as per your request.
Thank you!
Jun 10, 2021 12:04:05 PM by Diana Akter R
I need to close my client account without closing the freelancer account. Can you do it for me. Thanks
Jun 10, 2021 01:10:56 PM by Andrea G
Hi Diana,
It looks like you have some active job posts. The first step to close an account is ensuring that all activity is cleared, including pending, active, and open activity. Please check this help article for more information and follow up here once the activity is cleared so we can close your client account for you.
Thanks!
Jun 10, 2021 02:18:47 PM by Diana Akter R
Hello, Thanks for the valuable responce. Yes i removed everything. Please close my client account, without closing the freelancer account. Thanks
Jun 10, 2021 03:09:02 PM by Andrea G
Thanks for following up, Diana! Your client account has been closed as per your request.
Nov 11, 2021 05:25:49 AM Edited Nov 11, 2021 05:42:29 AM by Goran V
Please close my **Edited for Community Guidelines**- Client account without deleting my freelancer & Agency account
Nov 11, 2021 05:43:38 AM by Goran V
Hi Swapna,
Your client profile is now closed, thank you.
Jan 4, 2022 03:08:12 AM by Goran V
Hi Lucy,
Please close all of your job postings so that our team can close your client profile. Thank you.
Jan 22, 2022 10:09:05 PM by Ahsan A
Hi Avery O, Please can you close my client account also without closing my freelancer account.
Jan 22, 2022 11:14:13 PM by Pradeep H
Hi Ahsan,
Your client account has been closed as requested by you.
Thank you
Pradeep
Mar 12, 2022 02:12:57 PM by Hammad G
Hey I want to close my client account but keep my freelancer account. I clicked on close account after logging with client account but it seems like it will close both once my dispute is resolved. Can you help?
Mar 12, 2022 03:53:23 PM by Joanne P
Hi Hammad,
I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.