Apr 29, 2020 10:05:31 PM by Hasmik A
Hi, I need to close my client account without closing the freelancer account. When I try to close the client account it seems that it tries to close both. Please advise on the steps to be taken. Thanks in advance.
Solved! Go to Solution.
Apr 30, 2020 01:15:02 AM by Avery O
Hi Hasmik,
I have closed your client account as requested.
Apr 30, 2020 06:56:13 AM by Preston H
I am very glad that a Forum moderator helped the original poster close her client account.
But as a practical matter.... what is gained by this?
Why not simply not use the client account?
I use Upwork mostly as a freelancer. Sometimes I go long periods of time without using the client aspect. When I am not using it, it does not cause any problems.
Jul 17, 2020 09:18:12 AM by Sirazul i
How to Close my client account, without closing the freelancer account
Jul 17, 2020 10:20:01 AM by Bojan S
Hi Sirazul,
Your client account was closed as per your request.
Jan 25, 2021 04:53:02 PM by Asikur R
Jan 25, 2021 06:50:59 PM by Joanne P
Hi Asikur,
Your client account has been closed as you have requested.
Mar 9, 2021 12:59:09 PM by Hira J
Mar 9, 2021 01:43:21 PM by Bojan S
Hi Hira,
Your client account has been closed as per your request.
Thank you!
Jun 10, 2021 12:04:05 PM by Diana Akter R
I need to close my client account without closing the freelancer account. Can you do it for me. Thanks
Jun 10, 2021 01:10:56 PM by Andrea G
Hi Diana,
It looks like you have some active job posts. The first step to close an account is ensuring that all activity is cleared, including pending, active, and open activity. Please check this help article for more information and follow up here once the activity is cleared so we can close your client account for you.
Thanks!
Jun 10, 2021 02:18:47 PM by Diana Akter R
Hello, Thanks for the valuable responce. Yes i removed everything. Please close my client account, without closing the freelancer account. Thanks
Jun 10, 2021 03:09:02 PM by Andrea G
Thanks for following up, Diana! Your client account has been closed as per your request.
Nov 11, 2021 05:25:49 AM Edited Nov 11, 2021 05:42:29 AM by Goran V
Please close my **Edited for Community Guidelines**- Client account without deleting my freelancer & Agency account
Nov 11, 2021 05:43:38 AM by Goran V
Hi Swapna,
Your client profile is now closed, thank you.
Jan 4, 2022 03:08:12 AM by Goran V
Hi Lucy,
Please close all of your job postings so that our team can close your client profile. Thank you.
Jan 22, 2022 10:09:05 PM by Ahsan A
Hi Avery O, Please can you close my client account also without closing my freelancer account.
Jan 22, 2022 11:14:13 PM by Pradeep H
Hi Ahsan,
Your client account has been closed as requested by you.
Thank you
Pradeep
Mar 12, 2022 02:12:57 PM by Hammad G
Hey I want to close my client account but keep my freelancer account. I clicked on close account after logging with client account but it seems like it will close both once my dispute is resolved. Can you help?
Mar 12, 2022 03:53:23 PM by Joanne P
Hi Hammad,
I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.
Jun 3, 2022 12:20:25 AM by Pradeep H
Hi Dat,
Thank you for your message. Your client account has been closed as requested by you.
Thank you,
Pradeep
Jun 16, 2022 07:00:04 AM by Showvik Mitra D
Close my client account, without closing the freelancer account
Hi, I need to close my client account without closing the freelancer account. When I try to close the client account it seems that it tries to close both. Please advise on the steps to be taken. Thanks in advance.
Jun 16, 2022 08:06:33 AM by Andrea G
Hi Showvik,
Someone from our team will reach out to you via support ticket in order to assist you further.
Jun 21, 2022 05:04:00 AM by Georgios I
Dear Avery, I hope you are well.
Kindly close my client account without affecting my freelancer account. I am an active freelancer and i want to stay as a freelancer. Thank you
Jun 21, 2022 05:46:01 AM by NikolaS N
Hi George,
Thank you for reaching out to us. I checked and it looks like one of our agents already assisted you via a support ticket. Could you please clarify if you need any further assistance?
Sep 20, 2022 02:50:11 AM by Muhammad Faisal I
Can you please close my client account without closing my freelancer account?
Sep 20, 2022 08:31:08 AM by Annie Jane B
Hi Muhammad,
Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Oct 9, 2022 11:37:39 PM by Nitesh M
hi can you close my client account as well and keep my free lancer account.
Best Regards,
Nitesh
Oct 10, 2022 03:08:08 AM by Pradeep H
Hi Nitesh,
Thank you for your message. Your Client account has been closed as requested by you.
Thank you,
Pradeep
Oct 19, 2022 02:56:46 AM by Tayyaba A
Hello dear,
I have one issue and want to resolve. Are you able to help me in this procedure..
Oct 19, 2022 09:00:03 AM by Annie Jane B
Hi Tayyaba,
We'll be happy to help! Can you please elaborate on what you need assistance with?
Oct 25, 2022 01:06:13 AM by Vera K
Hi,
please close my client account without closing my freelancer account please
Oct 25, 2022 01:03:35 AM by Vera K
Please I want to close my client account without closing my freelancer account please help me
Oct 25, 2022 04:28:39 AM by Annie Jane B
Hi Vera,
Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Oct 30, 2022 10:37:08 AM by Zamran B
I need to close my client account too but I want to keep my freelancer account.
Please help.