My proposals are archived!

[#1]

Who can explain me why the half of my new proposals are archived? Today I posted a job to find a good freelancer for my project, but an hour later I discovered that the most of the proposals are in the archive list. What's going on? I even didn't have an opportunity to review the freelancers. Upwork promotes some freelancers and hides others?

[#2]

Hi Dan,

I'm sorry for the trouble this caused. I checked this for you and you should be able to ''Unarchive'' proposals you would like to review. You can find ''Unarchive'' button on the right side of the Archived proposals. Let us know if you need any further assistance. Thank you.

[#3]

I don't have so much time for "Unarchiving". Moreover I asked why Upwork prevented clients from chooing the best candidate for them, but I didn't get an answer. Your platform desides for the client which candidate fits and which - doesn't, sends the invitations to the interviews, bur at the end it appears that the candidate is not qualified at all. But we are people and want to choose candidates ourselves.

[#4]

Dan, we followed up with the team and an agent is already communicating with you about the process. Feel free to share any of the concerns or questions you have with her. Thank you.

[#5]

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@Bojan S wrote:

Dan, we followed up with the team and an agent is already communicating with you about the process. Feel free to share any of the concerns or questions you have with her. Thank you.

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 No. Just NO.

Let's not hide this question under "you have a ticket, discuss it there, hidden from view..."

If a client has not archived a bunch of proposals, why are they archived? By whom? Based on what?

This is a serious matter and freelancers and clients alike deserve an answer to the question if, and why,  and how Upwork would hide proposals in an archived folder.

The question was not whether a client can un-archive them, the question was why proposals are hidden in the first place, and by whom and based on what, exactly.

Some people pay for connects. If nobody else they deserve to know how and why their Proposals wind up in an archived folder.

Let's answer that right here, shall we?

[#6]

Petra,

That is part of the services that Talent Services offer to clients and Dan is currently in contact with one of the Talent Specialists. This is a service that clients can choose to receive or opt out of.

[#7]

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@Valeria K wrote:

Petra,

That is part of the services that Talent Services offer to clients and Dan is currently in contact with one of the Talent Specialists. This is a service that clients can choose to receive or opt out of.

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So, are you saying that the services of the Talent Specialist is the default setting/choice unless the client chooses not to have these services?  That is NOT right. It should be the other way around. 

I wonder how many freelancers proposals are archived because the client didn't click on whatever to choose NOT to have those talent services. And I wonder how many clients know proposals are archived and how to "un" archive them. 

[#8]

No no no! Nobody asked me whether I need this service or not. There was't any choice. Talent Specialist just started sorting my proposals without my agreement. As the result, lots of cool freelancers are in the archive list and less qualified guys are shortlisted. And I just waste time for interviewing freelancers from so to say "shortlist". Is it OK for you to waste your clients' time? Why do people from the Talent Specialist Service think that they know better what I need?

[#9]

Hello everyone! I have the same trouble with the proposals! 45 proposals have been archived. And the thing is that I saw this list accidentally ( I use the mobile device and there’s this archive list hidden). I think it’s unfair. Dear Talent Specialists, leave us a chance to make the decisions by ourselves!

[#10]

What the frak is going on here?

Upwork?

[#11]

oh no lol Talent Specialists in charge of choosing who is right for the project.  If you can't laugh at these situations, you'll go insane.

Oh dear oh dear. I'm gonna stay positive and zen and assume the Talent Specialist hit the wrong button and didn't mean to do this. Upwork has made me a zen alcoholic because of this stuff.

[#12]

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@Rene K wrote:

What the frak is going on here?

Upwork?

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What the frak indeed? Way to bring down the holiday mood I was in, Upwork.

Perhaps a mod will come along and let me know if I should stop wasting my time crafting thoughtful proposals tailored to a client's RFP if it means one of your "Talent Specialists" is going to toss it in the trash, never to be seen by anyone.

Here's an idea, UW - how about NOT inserting yourselves into my freelance business unless I asked for your help. What a travesty.

ETA: I don't know whether or not to be surprised at the lack of follow-up by a mod. What is the reason for this total and complete silence from Upwork? And where are the clients who posted their concerns about "hidden" freelancers.

Hello? Anybody home?

[#13]

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@Valeria K wrote:

Petra,

That is part of the services that Talent Services offer to clients and Dan is currently in contact with one of the Talent Specialists. This is a service that clients can choose to receive or opt out of.

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 Yes.  And according to Dan he never wanted this "service."

According to Sarah she didn't even know that the "talent specialist" was hiding proposals from her.

I find this so deeply disturbing I am having trouble wrapping my head around it.

Do freelancers who buy Connects or memberships get their money and / or connects back when Upwork first takes their money and then hides their proposals from clients without the client's knowledge and consent?

It's like a lottery company taking your cash for a lottery ticket and then not including your ticket in the draw.

Frankly, I am somewhere between flabbergasted and outraged.

This is so wrong I don't even know where to start.

[#14]

The sad part of this is that there is nothing we or anyone can do about it except to post our thoughts here. It's also sad that the thousands + of freelancers on here, who don't read the posts, know nothing about this.

[#15]

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@Kathy T wrote:

The sad part of this is that there is nothing we or anyone can do about it except to post our thoughts here. It's also sad that the thousands + of freelancers on here, who don't read the posts, know nothing about this.

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You're right, Kathy. That said, when we post our thoughts, the clients who have participated in this thread will (hopefully) see our responses and they'll keep crying "FOUL". Let's not get this thread buried and forgotten. I'm (mostly) over other stupid decisions UW makes, but this thing has got to go away. I like the noise crickets make ... but not in this case.

[#16]

Ohhhh, I just walked in and saw it. This is a problem, and she touched everyone. I see so many disgruntled freelancers. I am outraged because my offers go to the archive every other day, and I buy a membership and they do it unfairly. I hope they solve it.

[#17]

seriously that's why I lost many jobs opportunities and loose all those connects why??

[#18]

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Yabets T wrote:

seriously that's why I lost many jobs opportunities and loose all those connects why??

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If you had read the whole thread you'd see that Upwork stopped doing so almost 2 years ago. So no, it's not why clients don't hire you.

[#19]

While this may be a stretch, programming changes at Upwork so commonly produce unexpected ancillary results that I have to ask:

Could this be at all related to my inability to accept a current client's invitation to a new job?

p.s. Back on topic: And once again, it seems, we have a fundamental change in how the site works, affecting both buyers and sellers, rolled out willy-nilly with no thought of informing—let alone consulting—anyone.

[edited: Invitation failure appears to be unrelated; it was failing via computer, but worked via tablet. Go know.]

[#20]

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Valeria K wrote:

Petra,

That is part of the services that Talent Services offer to clients and Dan is currently in contact with one of the Talent Specialists. This is a service that clients can choose to receive or opt out of.

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Valeria,

Can you please let me know if having a talent specialist IS something they have to actively select and not a default option? It’s concerning that several clients are saying they did NOT ask for this service. I get the concept. If a client actively chooses it, that is one thing. But if talent specialists are a “default” option now, where the client didn’t ask for nor want it, that is something else. Does a client have to actively tick a box (or something similar) to have the help of a talent specialist?  If so, why are several clients on this thread receiving the service when they didn’t ask for it?

[#21]

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Petra R wrote:

Some people pay for connects. If nobody else they deserve to know how and why their Proposals wind up in an archived folder.

Let's answer that right here, shall we?

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I couldn't agree more with Petra! Especially after spending $70 over the past few days in purchasing additional connects. Now I know that was a total waste of money, and obviously a waste of time!

[ IMPORTANT: I have checked the comunity regulations regarding attaching support files, and I believe that the file I am attaching here does not violate those regulations by any means. Therefore, I do not expect it to be removed by an Upwork agent without a prior notice and clear explanation of the reason(s) they find applicable to this case. Thank you for understanding. ]

[#22]

I am facing the same problem, I already buy 120 connects and submit 20+ proposals. I still not get any response. Upwork can't prove I was unfit for that job and confidently can tell I can do that project perfectly than others. So why Upwork deprive us of that project. 

Now I stopped submitting my proposal and trying to understand the Upwork algorithm. 

[#23]

Hi K. M. Robiul,

Submitting proposals doesn't always guarantee that you will get hired or get a chance to be interviewed, but you shouldn't give up on sending proposals to potential clients. You may check our Resource Corner and find some excellent topics there:

Submitting a Winning Proposal on Upwork

Make Your Freelancer Profile More Visible & Appealing

Enhance Your Freelancer Profile for Greater Success

When you apply for jobs, make sure your proposal is well written and that you're absolutely qualified and certain of your ability to complete the job you're applying for.

Thanks!

[#24]

I'm a new freelancer user of Upwork.

What is the Archived proposal? please let me know ASAP.

[#25]

Hi Raju Gurung,

When your proposal is declined by the client, withdrawn by you or the job is closed, it'll be moved to Find Work> Proposals> Archived. 

Clients also have an option to archive proposals on their end.