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Need to contact support to verify my credit card but it doesn't give an option to contact support

dfab9141
Active Member
Jasmine R Member Since: Jul 6, 2018
191 of 2,006

Need customer service to verify credit card. Please contact me

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
192 of 2,006

Hi Jasmine, 

A member of the Customer Support Team will reach out to you to assist you directly. 


~ Avery
Upwork
1072fd67
Active Member
Clea R Member Since: Jul 10, 2018
193 of 2,006

Hi, I am having the same problem.

Please reach out so I can move forward with my freelancers.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
194 of 2,006

Hi Clea,

One of our team members will reach out to you directly and assist you further with this, thank you.

~ Goran
Upwork
6db6df8a
Active Member
Ashmita R Member Since: Jul 10, 2018
195 of 2,006

There is no phone no. to call for customer service and i need to "contact customer service" for verification ASAP. Can someone kindly help me out .

 

Regards,

Ashmita

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
196 of 2,006

Hi Ashmita,

One of our customer support agents will reach out to you via ticket and assist you further, you can access your tickets on this Link. Thank you.

~ Goran
Upwork
6f4f177c
Active Member
Kunjal T Member Since: Jul 10, 2018
197 of 2,006

Hi

 

It's been more than 24 hours since I entered my credit card details but there is still no withdrawal from my account to verify my credit card.

 

Anyone experienced this before?

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
198 of 2,006

Hi Kunjal,

 

I checked and it looks like the verification charges have already been made on our end. You can try contacting your bank directly to see if they've already showing on your account.

Let us know if you need any further help.

~ Valeria
Upwork
696ebf68
Active Member
Hannah M Member Since: Aug 22, 2018
199 of 2,006

Hi there,

 

Can some please contact me as soon as possible to assist with verifying my account? I have been blocked out after 3 attempts. If you could please get back to me asap that would be great as I need to intigate my project with my freelancer immediately.

 

Thanks,

 

Hannah

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
200 of 2,006

Hi Hannah,

 

One of our team members will reach out to your shortly and assist you directly, thank you for your patience!

~ Bojan
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