Jun 24, 2020 04:50:40 AM by Natali C
How do I change the owner and admins of our company group?
How do I change the accounting emal for the invoices?
Jun 24, 2020 05:00:30 AM by Goran V
Hi Natali,
Just to clarify, would you like to transfer the ownership of the account or just change the admin? If it's the second you can adjust your team member's permissions at any time. To learn more about this, check out this Help Article.
Regarding your email address, you can update your email at any time by going to Settings > My Info > and changing your email address. Thank you.
Jun 24, 2020 05:59:00 AM by Natali C
Jun 24, 2020 06:51:02 AM by Goran V
Hi Natali,
One of our team members will reach out to you via ticket as soon as possible and will assist you further. Thank you.
Jan 2, 2021 02:45:52 AM by Dag Hendrik L
I have the exact same issue. Need to change the owner and billing address. Please reach out to me as I am unable to change this myself in the admin panel
Oct 12, 2021 11:01:12 PM by Dora C
I need to change the current owner of our account who is no longer an employee anymore and I need to be the owner.
Oct 12, 2021 11:09:11 PM by Aleksandar D
Hi Dora,
I shared your request with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Mar 1, 2021 05:45:17 AM by Joseph Dov K
Hi, I'm leaving the company and want to transfer the free account ownership to a coworker, please advise, thanks
Mar 1, 2021 05:52:35 AM by Aleksandar D
Hi Joseph,
One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Apr 19, 2021 04:01:26 AM by Stevan M
Hello
We would also like to transfer ownership/admin rights to a different user - can you please help out wtih this?
Regards
Apr 19, 2021 04:10:40 AM by Goran V
Hi Stevan,
Our team will reach out to you as soon as possible and will assist you further with your company account. Thank you.
May 19, 2021 04:39:36 AM by Tracy N
I need to change the admin on our account as the current admin is leaving.
Please contact me to sort this out? thank you!
May 19, 2021 04:50:08 AM by Goran V
Hi Tracy,
Our team will reach out to you via ticket as well and will assist you further with your account. Thank you.
May 26, 2021 07:15:36 AM by C P
Hi there! I need to transfer ownership of our account to someone else, as I am going on extended leave next month. Can someone help? Thank you!
May 26, 2021 08:25:03 AM by Andrea G
Hi C,
Someone from our team will reach out to you via support ticket in order to assist you further.
Dec 21, 2021 06:17:09 AM by Marion H
Hi Goran,
I need to change the ownership of my account because I'm leaving the company. Can you please contact me asap to sort this out please ? Thank you.
Best,
Marion
Dec 21, 2021 07:22:25 AM by Andrea G
Hi Marion,
Someone from our team will reach out to you via support ticket in order to assist you further.
Dec 21, 2021 11:39:18 AM by Carl T
Hello,
I have a similar issue. The person who owned/managed our account has left the company, so I need to transfer ownership to me. Please advise.
Best,
Carl
Dec 21, 2021 12:50:57 PM by Bojan S
Hi Carl,
We’ll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Feb 16, 2022 07:44:58 AM Edited Feb 16, 2022 07:45:18 AM by Alex U
Hi,
I need to transfer ownership of our company account to me. Can someone help?
Thank you.
Best,
Alex
Feb 16, 2022 08:30:27 AM by Andrea G
Hi Alex,
Someone from our team will reach out to you via support ticket in order to assist you further.
Feb 27, 2022 04:30:15 PM by Pamela J
Hi Andrea,
I have a similar issue. The admin for our account has left the company and I need to change the admin to me. (There is no place on the site to create a ticket and the bot is not helpful in this situation.) Can you connect me to support?
Feb 27, 2022 06:48:08 PM by Pradeep H
Hi Pamela,
Thank you for your message. One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep
Oct 28, 2022 01:09:17 PM by Vicki D
We have the same issue. The current "Owner" is leaving u, so we need to change the Ownership so someone new can continue with the work. Thank you!
Apr 4, 2022 04:37:26 AM by Christine G
Hi Pradeep,
I am having a similar issue. I need to make my team member an admin but I canam unable to do so, the radio button is dissabled. Do you have any suggestion?
Apr 4, 2022 05:49:05 AM by Andrea G
Hi Christine,
Certain permissions are only available when you upgrade your membership plan. You can click on the Learn more link you see at the top of the screen to do so.
May 4, 2022 02:20:55 AM by Bjorn K
I am leaving our project and therfore need to change owner contact info on the upwork account. Please advice. UI does not support this?
May 4, 2022 06:29:03 AM by Annie Jane B
Hi Bjorn,
Thank you for reaching out to us. You can change your account information for your account by following the steps on this article. If you need to change account information on your company's account, kindly follow the steps on this article.
Please let us know if you need further assistance.
Aug 2, 2022 05:05:36 AM by Oleksandr G
Hi, I have same issue, I an owner of agency but decided to leave and move credentials of upwork to one of the agency member. Can you help me with it please?
Aug 22, 2022 08:59:42 AM by Deanna D
Hi, I've also had a team member leave and need to change account ownership. Can someone please assist?
Aug 22, 2022 12:22:07 PM by Annie Jane B
Hi Deanna,
Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Sep 28, 2022 12:43:35 PM by Jean-Marc H
Hello UpWork
The current owner isn't an employee anymore and I need to be the owner. Can someone at UpWork help me?
thanks
Jean-Marc
Nov 23, 2022 08:59:02 AM by Dena B
Hello!
I need to transfer ownership and financial information to a co-worker. I have already made her an admin but cannot see where to make her the responsible finanical account.
Dec 12, 2022 03:43:40 AM by Natali C
Hi, I would like to transfer the ownership of the account. How can I do this?
Thanks
Mar 28, 2023 04:56:18 AM by Dessie N
Hi,
How do I ago about transfering ownership of the company account?