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Verification emails do not come

2ea4fe92
Active Member
Ashot K Member Since: Apr 15, 2019
1 of 10

Hello
I need to publish the work
but I can not do it, because the site. requests to certify my account, but letters do not come

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 10

Hi Ashot,

 

We checked and the confirmation email was sent to your email successfully. Make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Afterwards, Please resend the email one more time, check your inbox and spam folder, check the settings for your email provider and make sure emails from Upwork aren't being blocked. Let us know if you received the confirmation email.

~ Bojan
Upwork
2ea4fe92
Active Member
Ashot K Member Since: Apr 15, 2019
3 of 10

There is no letter anywhere,
I have another email
but can not enter
**Edited for community guidelines**

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
BEST ANSWER
4 of 10

Hi Ashot,

 

The account associated with the email address you shared is now restored. Please try logging in again.

 

Please close your new account in order not to violate Upwork's ToS.

 

Thank you.

~ Bojan
Upwork

View solution in original post

2ea4fe92
Active Member
Ashot K Member Since: Apr 15, 2019
5 of 10

I closed it because I used to be a freelancer
but now I need to offer a job

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 10

Thank you for following up, Ashot. 

 

You can be a Client and a Freelancer using the same account. You'll use the same account to log in to Upwork, but the two parts of your account will be kept entirely separate. You'll be able to easily switch between the two as needed. To create a Client account on your existing account, please follow up instructions in this help article.

Let us know if you need any further assistance.

 

Thank you.

~ Bojan
Upwork
joyishtech
Active Member
Varaprasad P Member Since: Jan 1, 2020
7 of 10

Hi Bojan,

 

I am creating a new profile in upwork and hade to verify it through registration e-mail, but I am not getting that e-mail even after multiple attempts.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
8 of 10

Hi Varaprasad,

 

Could you please re-attempt the email verification? When you log into your account, there should be a button to re-send an email for verification. Please, click that button and let us know if you still don't the email after that.

~ Valeria
Upwork
sobyaa
Active Member
Sobya M Member Since: Aug 28, 2020
9 of 10
Hi. I have tried dozen times to resend emaio verification but did nt receive. No email in scam or junk box. What to do to verify
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 10

Hi Sobya,

 

We checked and the confirmation email was sent to your email successfully. Make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Afterwards, Please resend the email one more time, check your inbox and spam folder, check the settings for your email provider and make sure emails from Upwork aren't being blocked. Let us know if you received the confirmation email.

~ Bojan
Upwork
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