May 9, 2022 03:56:16 AM by Michal O
There is no invoices in this transaction list even when we were charged. where can I find invoice for Upwork membership and projects we paid for to freelancers?
Thank you
Solved! Go to Solution.
Jun 13, 2022 05:03:46 AM Edited Sep 8, 2022 01:23:50 PM by Valeria K
Hi Vanessa,
Thank you for reaching out to us. I shared your concern with our team and one of our agents will reach out to you directly via a support ticket to assist you further.
UPDATE: The issue that Michal and Vanessa both reported on this thread has since been corrected. We'll be closing this thread from further comments and consider it resolved.
May 9, 2022 05:05:50 AM by Nikola S
Hi Michal,
I would be happy to help. I checked and I was able to locate the invoices you are referring to by adjusting the Statement Period. Here is the screenshot for reference. You can find your invoices here.
Additionally, feel free to check this help article for more information. Let us know if you need further assistance.
May 11, 2022 04:22:30 AM by Michal O
Hi I dont know why but I can see them on mobile phone, but I cannot see them on Mac see screenshots. And I making sure I am accessing this with one account
Jun 13, 2022 03:37:56 AM Edited Jun 13, 2022 03:41:23 AM by Vanessa N
Hello, I Didnt know that only can have 30 days acess to my invoices. Here in Portugal I Neeed to keep the documents per 5 years I Need to acess my Bills please
Jun 13, 2022 05:03:46 AM Edited Sep 8, 2022 01:23:50 PM by Valeria K
Hi Vanessa,
Thank you for reaching out to us. I shared your concern with our team and one of our agents will reach out to you directly via a support ticket to assist you further.
UPDATE: The issue that Michal and Vanessa both reported on this thread has since been corrected. We'll be closing this thread from further comments and consider it resolved.