Feb 9, 2021 11:25:27 AM by Sebastian M
Hello!, I have a problem with my portfolio, I try to upload some design but when I do it changes the color, there is something I can do about it?
Feb 9, 2021 11:49:12 AM by Bojan S
Hi Sebastian,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Feb 9, 2021 01:00:30 PM by Bojan S
Hi Sebastian,
We'll have one of our agents reach out to you via a support ticket to further assist you with this concern.
Thank you for your patience.
Feb 24, 2021 09:23:37 AM by Dmytro P
Could it be you are using inappropriate color models like CMYK or Lab?
I had the same issues from time to time when I forget to export correctly.
Another version is the color profile. Can you show pictures before uploading and after? Just make a screenshot of part of an image before and after uploading.
What software are you using? In which way are you making the portfolio images?
Please give more details.
Jun 21, 2021 08:45:23 AM by Nicolae C
I have the absolute same problem, the colours of the picture on my portfolio is different to reality (quite a big yellow influence). I use both Safari and Chrome and the issue is the same, also using same pictures for Adobe portfolio and there everything is absolutely fine. Looking forward to your help with the issue. Thanks
Jun 21, 2021 09:49:23 AM by Andrea G
Hi Nicolae,
Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?
Jun 21, 2021 09:56:29 AM by Nicolae C
Jun 21, 2021 10:37:40 AM by Andrea G
Thanks for trying, Nicolae! Someone from our team will reach out to you via support ticket in order to assist you further.