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Liliana's avatar
Liliana R Community Member

Bank code

Hi guys,

I am so concerned as I just received an email from upwork saying that I should update my current payment method, which is local bank transfer. It says that I should input my bank code, I called my bank (which is the biggest bank here in Colombia, Bancolombia) and they say they do not have any bank code, they only have swift code which is the one I have been using all these years...I am so concerned about this update, I fear not being able to get my money...any advise or any Colombian colleague who is in the same position? Thank you!

Liliana
129 REPLIES 129
Jeyson's avatar
Jeyson A Community Member

I need to know what is the bank code for 'Banco Caja Socia', Colombia, I asked the bank and they told me that this is a number that Upwork should provide, so I don't have the code yet and I need to get paid

Avery's avatar
Avery O Community Manager

Hi Jeyson, 

Please try the 1032 for your bank code, and let me know if the issue persists. 


~ Avery
Jeyson's avatar
Jeyson A Community Member

thanks, it worked
Cindy's avatar
Cindy M Community Member

Hi, I have a problem with the Bank Code of  "Banco de Bogota" of Colombia, the swift code is BBOGCOBB and I can not find information about that field, I appreciate any help you can give me

Bojan's avatar
Bojan S Community Manager

Hi Cindy,

 

Could you please try using 1001 for your bank code, and let me know if it worked.

 

Thank you!

~ Bojan
Upwork
Cindy's avatar
Cindy M Community Member

Thank you! It works 😄

Alberto's avatar
Alberto D Community Member

Hello i'm from colombia and was with the same problem

Camilo's avatar
Camilo M Community Member

I think you are wrong about using the acc numbers, For Bancolombia the bank
code is 1007, when you ask in the bank they gave you the 007 code
(compensation code), in the community forum we started this discussion and
the Upwork team help us, because is four digit code, the suggest us to use
1007. I hope this help you.
Alberto's avatar
Alberto D Community Member

i just changed my bank code to 1007 (i guess you're right), so how long do you think it will takes to get the payment into my bank account? because i do get the email of the payment confirmation from upwork with the transfer number and i called bancolombia, they told me that they don't have any info about a recent transaction... do you think it may take 3 days (like the first transaction as new freelancer?)

Camilo's avatar
Camilo M Community Member

Good to know the code info help you, not sure about the transfer delay,
I've been receiving the money in my account the same day that I requested
it.
Santiago's avatar
Santiago P Community Member

Hello I am currently having issues with my paypal account and it's link to upwork. I have an Itau bank account, can I link it to upwork for payments? Or is ti better to open a Bancolombia account?
Thanks!
Santiago
Avery's avatar
Avery O Community Manager

Hi Alberto, 


To answer your question, Direct to Local bank transfers take four business days to be processed. If the transaction still hasn't reflected in your bank account after eight business days, you can contact the Customer Team directly, or our team here, and we'll assist you further. 

You may read more about the fees and timing of Direct to Local bank in this help article.


~ Avery
Alberto's avatar
Alberto D Community Member

Avery O, Thank you a lot for your answer, this forum is very helpfull... i already got paid, this platform is the best! 

Johnnatan's avatar
Johnnatan S Community Member

Hi, I'm having the same issue regarding the bank code, I'm from Colombia, my bank is Davivienda, can you suggest a bank code for me? I'm in contact with my bank and the number they gave me is not working for me.

Goran's avatar
Goran V Retired Team Member

Hi Johnnatan,

 

Please try using this code 1051. If you receive an error on your end please share the full message of the error you`re receiving. Thank you.

~ Goran
Upwork
Johnnatan's avatar
Johnnatan S Community Member

Thank you very much, that seemed to work

Rajat's avatar
Rajat D Community Member

Thanks.

Daniel's avatar
Daniel R Community Member

Hi, so i want to set up a paymentmethod and it asks for a bank code that I'm not aware of, it says the code is the first 4 letters of the swift code but it only accepts numbers. I'm from Colombia and the bank is Davivienda. Thanks.

Bojan's avatar
Bojan S Community Manager

Hi Daniel,

 

Could you please try using 1051 for your bank code, and let us know if it worked.

 

Thank you!

~ Bojan
Upwork
Hugo's avatar
Hugo D Community Member

Hi, I'm having the same problem with my Bank, which is BANCO SANTANDER (BRASIL) S.A., swift code BSCHBRSP. Can you tell me which bank number should I use to re-enable my payment method?

 

Thanks

Aleksandar's avatar
Aleksandar D Community Manager

Hi Hugo,

 

Please try using the 033 as your bank code and let us know if it worked.

 

Thank you.

~ Aleksandar
Upwork
David's avatar
David S Community Member

Hi, I'm also experiencing the same issue but my bank is Banco Itau Corpbanca Colombia. Could you help me with the correct bank code? Swift code is BCTOCOBB.

 

Thanks!

David

Camilo's avatar
Camilo M Community Member

Hi, Do not use the swift code, the code for Itau should be 1006, this is
the link where you can find all the codes (
https://www.banrep.gov.co/es/contenidos/page/c-digo-compensaci-n-le-corresponde-cada-banco),
for example
I am using Bancolombia and it work for me, the code is 07, since Upwork
platform is asking for 4 digits code, you need to add 1 and 0,
David's avatar
David S Community Member

Thanks Camilo, it worked just fine!

Rohmi's avatar
Rohmi J Community Member

Hi, I've been using direct transfer to local bank im Indonesia so far and it works until last month. However, my direct transfer to local bank was disabled and I need to add additional information to my bank account, they are bank code and branch code, which is I cannot find. The only code I could find is the swift code. What should I do? My local bank is Syariah Mandiri in Indonesia.

Thank you.
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