Beneficiary name is mismatched

[#1]

My direct to bank payment method has been deactivated since my upwork account name does not match the name in my bank account---this is because I previously used my nickname when I created this account.

But I have already edited my details to replace my nickname with my full name here in upwork. Any chance you could have my payment method activated already?

Thank you!

[#2]

I have the same problem.. help me...

[#3]

Hi Vivek,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.

[#4]

I have the same problem. I need to submit my articles of formation and the secure link only asks for my ID.

[#5]

Hi Dennis,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[#6]

Hi Guys,

My full name is "Asad Riaz", but my legal name on Bank Account and National Id card is only my first name "ASAD". My name on Upwork is complete Asad Riaz. That is why it's showing this error that the beneficiary name is not the same and because of this issue, I cannot add a withdrawal method for payment. Please see Ss...

I do not want to change the name on my Upwork profile, as I am professionally known by my Full Name. I found the Upwork Help article that says to "click here" to request a manual name review. However, clicking there sends you to an automated system which then sends you back to the article. 

Kindly help me with this by conducting a manual name review? There is the only solution that will verify my beneficiary name on my Upwork payment method.

Thank you.

[#7]

Hi Asad,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your Payment Method verification. Thank you.

[#8]

I have spelling error in my Bank account name which shows my name as "Chandani Bhojani"  while my upwork profile shows name as "Chandni Bhojani".

I have Proof of PAN Card showing my name as Chandani Bhojani.

please take above into consdtration and kindly approve my payment withdrawal method. 

I can give you the proof document of my PAN Card on request.

Thank you,

Chandni Bhojani

[#9]

Hi Chandni,

I checked and it seems that your name change was already approved and you should be all set. Please note that in order to withdraw earnings, you need to complete the W8BEN Foreign Status Certification. The Form W-8BEN is a form used to confirm you’re not a U.S. taxpayer and that Upwork is not required to withhold taxes from your earnings. For more information, please check this help article.

Thank you.

[#10]

Hello!

I would like to request a manual name review. My legal name is different than my nick name (which everyone calls me). When I try to set up the payment method, the bank account name mismatch error shows up. Could you please help me with this? 

Thank you!

Lisa

[#11]

Thank you for reaching out to us, Lisa.

One of our team members will reach out to you directly via a support ticket to assist you with your request.

[#12]

Hello..I've added my local bank account As it is mine and the name on upwork is the same on my bank account but i get that ''The beneficiary name is mismatched'' so what's the reason and what's the solution ?

[#13]

Thank you for reaching out to us, Ahmed.

One of our team members will reach out to you directly via a support ticket to assist you with this concern. 

[#14]

Hi,

Good day!

I would like to ask how can I use my local bank account if it doesn't match with my verified name here in upwork. It has been deactivated due mismatch. I use my company bank account name for my previous company. what do I need to do? Appreciate your help. Thank you!

[#15]

Hi Mary,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method verification. Thank you.

[#16]

Hello Goran, I am having a  verified name mismatches but my bank name and Upwork profile name are the same, so I am not sure how to fix this problem.

Can you help me?

Thankss

[#17]

Hi Denisse,

Our team will reach out to you via ticket as well and assist you further. 
I would also like to confirm that it is not allowed to shorten your last name. Your Upwork name needs to be your full legal name. Thank you.

[#18]

I am having a  verified name mismatches but my bank name and Upwork profile name are the same, so I am not sure how to fix this problem.  by the way I use my company payroll  bank account account.

Can you help me?

[#19]

Hi Mary Angelie Rivera,

I checked this for you and it looks like your name change request was approved just recently. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue with adding your bank account? 

If there is any mismatch between your bank account name and your Upwork account name, you may be asked to clear the mismatch. In this case, you will be asked to provide documents that will prove that you are the owner of the bank account. 

Thank you.

[#20]

Hi how can i include my middle initial or name on my upwork profile account?

[#21]

Can i use a joint bank account with my husband for setting up the payment method?
How can i include my middle initial in my profile name? Since it ia included in my bank account

[#22]

re: "Can i use a joint bank account with my husband for setting up the payment method?"

Yes.

You may use any bank account for which you are an account holder/signatory (using your legal name).

Upwork does not care if it is an account on which you are the sole account holder, or if it is a joint account.

[#23]

Hi Mary Angelie,

You can only use any bank account that's in your name or is a joint account that has your name on it as a withdrawal method. 

You can update your name by going to Settings and using the edit button. If your name variation is not acceptable, our agent will advise you directly about mismatch on your documents and suggest editing your Upwork profile name to match your legal name. 

Thank you.

[#24]

Hi, where can I edit the verified name but to set a different name for my profile?

Thanks

[#25]

Hi AW,

To submit a name change request go to Settings > Contact Info > and update your name.

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.

[#26]

My name on my official ids and documents is Ramandeep only. Whereas while making account , first name and last name is both mandatory while I only have First name only in the documents. because of that I am having issues in payment methods.