May 29, 2019 07:39:24 PM by Tridip D
Solved! Go to Solution.
May 29, 2019 08:11:04 PM by Avery O
Hi Tridip,
I checked your account and can see that the team has reached out to you through this support ticket. Kindly refer to the support ticket for more information about billing methods you have added to purchase connects.
May 29, 2019 08:11:04 PM by Avery O
Hi Tridip,
I checked your account and can see that the team has reached out to you through this support ticket. Kindly refer to the support ticket for more information about billing methods you have added to purchase connects.
Jul 2, 2020 05:51:47 AM by Kulwinder K
I am unable to buy connects. Even I am using my own debit card with the same name & address in bank as on my upwork account still I am getting error:
Your card has been declined by your card issuer as an invalid transaction.
I contacted bank & they said there isn'y any rtesturction form there end.
Jul 2, 2020 06:25:58 AM by Goran V
Hi Kulwinder,
Please check with your bank if your account is enabled for international charges. Thank you.
Jul 3, 2020 11:16:00 AM by Kulwinder K
Jul 3, 2020 11:37:27 AM by Bojan S
Hi Kulwinder,
As long as the owner of the billing method authorized you to use it, you should be able to add it to your account. If any issues arise, Upwork team will notify you directly. Please use this link to see the options available to you and add one of those.
Thank you!
Jan 5, 2021 12:07:37 AM by Aamir S
i have the same problem, added my visa debit card for payment but its not working, can any one assist me please.
Jan 5, 2021 12:17:12 AM by Goran V
Hi Aamir,
Are you receiving any errors on your end? If yes, could you please share the text of the error? Thank you.
Jan 5, 2021 01:23:31 AM by Aamir S
Jan 5, 2021 01:30:00 AM by Goran V
Hi Aamir,
Please check with your bank if your account is enabled for international charges or try to add another billing method. Thank you.
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