How to change my country?

[Vui Hwan T]

Hi,

Thank you for your help.
I have log-on to my profile, noticed that the location shown as Limbang,
Singapore.

Could you help to remove 'Limbang'? Because Singapore doesn't have state.
The state, city and country are all the same i.e Singapore. The postcode is
correct and please remained at 542190.

Thank you very much.

[Goran V]

Hi Vui,

To edit your address please go to Settings > Contact Info > Location. Here you will be able to add your correct address and update your city as well. Thank you.

[Josef R]

How can I change my country during the profile creation?

It shows USA when infact I am from Israel.

[Bojan S]

Hi Josef,

Your country has been updated to Israel. Let us know if you need further assistance. Thank you.

[Anderson A]

I need to change my country location to Senegal.

[Bojan S]

Hi Anderson,

We have updated it from our end to Senegal. Let us know if you need further assistance. 

Thank you.

[Pamela S]

Hello everybody, I was working in the US for a while when a friend signed me up. It was all okay until he forgot I didn't live in the country and set my address as the place I was staying in. Now I can't change the country and I can't even try to verify the account because it doesn't let me use my Mexican phone number. I really want to start using the app but I can't until I do that. Please help.

[Bojan S]

Hi Pamela,

We have updated your Country from our end to Mexico. Let us know if you need further assistance. 

Thank you.

[Ron M]

I started to setup an account a few months ago when I was in the US. I am currently in Australia and would like to complete the profile. The problem is that "Country" cannot be changed because it is grayed out.

[Carlos G]

Good evening,

I'm having the same issue as I cannot change my country to Colombia. May I please get assistance on this matter?