Feb 28, 2021 12:46:21 PM by Adham A
Greetings
I have a client that did not respond for my messages, so I (submit my work for payment), within two days the milestone will be released from escrow to my wallet.
My questions is:
What if the client still not responding, will the contract being closed automatically from Upwork, or should I do it?
Thanks for your attention.
Feb 28, 2021 04:25:16 PM by Luiggi R
Hi Adham,
The contract won't be automatically closed upon the release of the payment. You can try to communicate with your client to further discuss the contract or you can end the contract on your own if the client becomes unresponsive.
Mar 1, 2021 12:27:23 AM by Petra R
Adham A wrote:Would he be able to rate me, dear?
Yes, he "can"leave feedback if he wants to within 2 weeks of the contract ending, but doesn't have to. If the client ends the contract, they will leave feedback as it is impossible to end a contract without closing the contract.
Mar 1, 2021 12:37:06 AM by Adham A
Thank you, Petra,
In my case, what do you prefer, whether should I end the contract or the client end it.
Not to forget, the client does not respond in one month.
Thanks
Mar 1, 2021 03:13:49 AM by Mikko R
Mar 1, 2021 03:23:45 AM by Adham A
Thank you, Mikko
I have done what the client needed in another way because he asks me to do something, but he still postpones giving me the credentials for the website that he subscribed to. So, I got his job done with another site, due to, his refusal or postpone to give me what need to access the website of his subscription.
Tomorrow Upwork will release the payment for me, as the client not responding yet. What should I do tomorrow? End the contract by myself, of not?
Thanks
Mar 1, 2021 03:18:00 AM by Petra R
Adham A wrote:In my case, what do you prefer, whether should I end the contract or the client end it.
Not to forget, the client does not respond in one month.
If the client has vanished, just close it yourself. Do not haunt clients to close contracts. I send one reminder only.
Mar 1, 2021 03:33:14 AM by Adham A
I have sent him about 3-5 reminds, yet, he did not respond,
I will take your advice, tomorrow, Upwork will release my payment. and then I will end the contract.
Thanks Petra
Mar 1, 2021 03:48:02 AM by Petra R
Adham A wrote:I have sent him about 3-5 reminds, yet, he did not respond,
That's way too much. 3 is at least 1 too many, 5 is bordering on harassment!
Mar 1, 2021 03:52:29 AM by Adham A
Thank you, Petra, for your help.
Anyway, the client has vanished, I will take your advice in the eye of consideration.
Thank you, again.
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