Aug 22, 2019 09:15:33 PM by Osama K
Aug 22, 2019 11:26:56 PM by Avery O
Hi Osama,
Could you please confirm if you are referring to Contract ID 22303940? Kindly reply to this thread and confirm this information so that we can forward your account information to the team to be investigated further.
Aug 22, 2019 11:53:51 PM by Goran V
Thank you for the confirmation Osama,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Aug 29, 2019 12:29:55 AM by Goran V
Hi Osama,
Just to confirm that you have already enabled your client to change their feedback 6 days ago.
Please keep in mind that your client has 14 days to update their feedback. If your client does not provide any feedback in this timeframe, you won't be able to use the same feature again.
Aug 29, 2019 01:29:26 AM Edited Aug 29, 2019 01:50:10 AM by Goran V
I dont think I pressed the button.
I didnt see any option like that from start.
Still the client does not has option to submit review.**Edited for Community Guidelines**ubmit review.
Aug 29, 2019 01:49:46 AM by Goran V
Hi Osama,
One of our team members reached out to you via ticket to assist you further, thank you.
Jun 22, 2020 02:53:23 AM by Jean C
Hi Avery, I'm in the same situation than Osama,
Contract ID 24462614 has been completed. We're both satisfied but there is no feedback button on the term & setting page - or anywhere else associated with this contract for that matter.
Thank you for following up on it.
Best,
Jean Constant
Jun 22, 2020 03:12:03 AM by Goran V
Hi Jean,
In order for you and your client to be able to provide feedback for each other, the contract will need to be closed. At the moment, the contract is still open and that is why you can't provide feedback for your client. Thank you.
Jun 22, 2020 03:34:14 AM by Jean C
Thanks for your quick response Goran.
Indeed, our contract wasn't closed. I got confused because the escrow amount had been liberated and I got credited for it.
I fixed the problem, closed the contract and wrote my feedback
Best,
JC
Jun 22, 2020 03:37:44 AM by Jean C
Hi Goran,
Following on my earlier reply, I wanted to put a + kudo on your post but the button is not active 😞
All the same, my heart is in it. Thx for your patience & good guidance,
JC
Jun 22, 2020 04:05:21 AM by Goran V
I`m happy to hear that you`ve managed to resolve this and find your way around your contract.
Feel free to reach out in the Community at any time if you have any additional questions.
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