Nov 20, 2021 02:33:56 AM by Oleksandr S
Hey! I created an account via Apple id and logged into my account. I need to set up payment and withdrawal of my personal funds.
In the User Setting -> Get Paid section, it requires a password, I enter the Apple Id password, but it says that the password is not correct !? what should I do?
Nov 20, 2021 06:02:11 AM by Nikola S
Hi Oleksandr,
I shared your report with our team and one of our agents already reached out to you directly via email to assist you further.
May 20, 2023 07:55:34 AM Edited May 20, 2023 07:57:30 AM by Ahmed H
Please note, When you sign-up to Upwork using Apple, Apple Actually is generating a specific type of authentication to Upwork without sharing your original email/password which is actually held within privaterelay API.
The issue is from Upwork side where they should redirect you to Apple ID login page to authenticate you.
Aug 31, 2023 09:16:22 AM by Mona Y
same problem here, what password should i enter? also i have an option to recreate new password but i didn't want to involve into this untill i ask you first.
Aug 31, 2023 10:00:59 AM by Luiggi R
Hi Mona,
Have you tried either your Apple ID or Upwork password? Let us know if you still have issues so we can further assist you.
Aug 31, 2023 10:49:09 AM by Mona Y
problem solved, at first i tried to enter the apple-id password and it didn't work, then i remembered a password i usually use and it accessed the account successfully.
Thank you.
Jan 29, 2024 12:53:25 AM by Shayyan B
Hi, i am having this same issue.
cannot change my password or add a payment method when i sign in with my appleID. it doesn't let me change my password.
Jan 29, 2024 01:32:26 AM by Nikola S
Hi Shayyan,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Mar 30, 2024 10:06:22 PM by Pradeep H
Hi Matt,
Thank you for sharing the report. An agent will be assigned to your case and will contact you shortly with a support ticket. They will provide personalized assistance and work with you to resolve any issues or answer any questions you may have. Your patience and cooperation are greatly appreciated as we strive to provide you with the best possible service. You can access your support tickets here.
- Pradeep
Apr 20, 2024 05:05:30 AM by Uran K
Same problem here, unable to change anything without it request the password...
Apr 20, 2024 06:04:10 AM by Luiggi R
Hi Uran,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.