Financial transactions have been limited

[#1]

Hello,

I have notification in my account "Financial transactions for have been limited. Please check your email for additional information or contact customer support.".
But I did not receive any email regarding the restrictions. Also I can't create ticket to customer support or contact them.

Please help me to contact customer support or to solve this problem.

Thanks

Roxanne Alcera

[#2]

Hi Nikhil,

I checked your account and I can see that our team has reached out to you via ticket with additional information. Feel free to follow up directly on your ticket with the number 33320991 and our team will assist you further. You can access your tickets on this Link, thank you.

[#3]

My financial transaction has been limited for two of weeks now.  I created some tickets and sent some email to Upwork Support. I don't know how long do I have to wait?

[#4]

Hi Toan,

I see that you've already communicated with the support team about the status of your account via a support ticket. Kindly allow them 24-48 hours, and you will get an update on your ticket here once your case is thoroughly reviewed. Thank you!