Nov 20, 2019 12:55:52 AM Edited Nov 20, 2019 01:21:58 AM by Goran V
Hi,
I've created this account just to be able to post here.
I need help getting access to my old Account:
**Edited for Community Guidelines**
I don't remember the username nor the E-Mail-Adress.
What can I do?
Solved! Go to Solution.
Nov 20, 2019 01:22:58 AM by Goran V
Hi Hassan,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Nov 20, 2019 01:22:58 AM by Goran V
Hi Hassan,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Mar 6, 2020 09:59:44 PM by El S
Mar 6, 2020 10:56:36 PM by Aleksandar D
Hi El,
Could you please send me a private message with more information on this including the profile link so that I can check and assist you further?
Thank you.
Jul 13, 2020 05:17:31 AM by Goran V
Hi Menaka,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your original account. Thank you.
Apr 3, 2021 08:18:50 AM by Allan L
Apr 3, 2021 09:48:46 AM by NikolaS N
Hi Allan,
Could you please click on my name and send me a PM with any information you can remember about your old account? I will be sure to look into your report and escalate it accordingly.
Please know that freelancers aren’t allowed to have multiple accounts. We can assist you with regaining access to your old account. But you should close the new account as soon as the issue is resolved with your old account to avoid making a serious violation of Upwork's Terms of Service.
Apr 3, 2021 10:41:11 AM by Allan L
Apr 3, 2021 11:47:49 AM by Luiggi R
Hi Allan,
Can you try with me? By clicking on my name it should take you to a page where you'd have the option to message me, like in this example. If you click on "Message" you should be able to compose it. If that doesn't work, try clearing your browser cache and cookies or using a different browser.
Thank you.
Apr 3, 2021 10:05:11 PM by Allan L
Apr 3, 2021 11:21:25 PM by Pradeep H
Hello Alan,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep H.
May 1, 2021 07:50:20 PM by Fermin M
Hi,
I have the same problem and I also created this account to be able to communicate here and find a solution, would you be able to help me?
Thanks,
Fermin Martin Tasende.
May 1, 2021 09:23:35 PM by Pradeep H
Hello Fermin,
Thank you for your message. Could you please click on my picture next to this post and send me a private message with more info along with registered email address of your other Upwork account so I could forward this to the appropriate team to review and assist further
Thanks
Pradeep H.
May 5, 2021 12:50:27 PM by Fermin M
Hi Pradeep,
Sorry to chase but would you be able to let me know what steps I need to follow?
Thanks,
Fermin.
Sep 15, 2020 03:14:10 PM by Cool G
I also have this problem, although I still have the password. Is there a more direct way to contact support for this issue? It seems like plenty of other people have this problem.
Sep 15, 2020 05:43:01 PM by Joanne P
Hi Cool,
I'd like to check on this for you. Could you please send me a PM by clicking on my name and kindly share more information? Thanks!
Sep 6, 2022 10:03:11 PM by Syed Abdullah A
Hello,
I have the same problem and created this account to be able to communicate here and find a solution, please help me!
Thanks.
Sep 6, 2022 11:17:00 PM by Annie Jane B
Hi Syed,
Could you please click on my name above this post and send me a private message with more information? Thank you!
Nov 20, 2022 06:46:54 AM by Annie Jane B
Hi Daniel,
Could you please click on my name above this post and send me a private message with more information? Thank you!
Jul 31, 2023 01:47:16 AM by Nugroho W
Hi, i'm experiencing the same problem can you help me? i'm creating this account to reach this community forum.
I don't remember the username. yet, when i'm trying to login with my email (gmail) is unrecognized.
What can I do?
Jul 31, 2023 08:22:03 AM by Pradeep H
Hi Nugroho,
Thank you for your message. Could you please click on my name above this post and send me a private message with the registered email address for the account you are referring to?
Thank you,
Pradeep
Jul 31, 2023 09:41:05 PM by Nugroho W
Hi Pradeep,
I have difficulties to sent you a private message. when i click your name there's no button or menu to send a private message. as attached. what should i do?
thank you
Aug 1, 2023 03:56:51 AM by Annie Jane B
Hi Nugroho,
Could you please click on Pradeep's name and check again? Let us know if you still don't see the option to send a message.
Aug 1, 2023 08:41:47 PM by Nugroho W
Hi Annie,
The option already shown up. and i already sent message to Pradeep.
Thanks a lot for your support.
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