Hours don't appear on Transaction history

[delgadozaira]

Hi there! I've been on Upwork for 2 months  but was just able to update my billing and tax information recently. While trying to get paid i have realised that my work of June doesn't appear on my Transaction history - I am wondering if it has to do that some hours were billed manually (notified to client) - I am pretty sure that the balance available does not match up to the work i have done. Please help!

[JoanneP]

Hi Zaira,

I checked your account, and I can see that your June payments are showing in your transaction history. It seems like you are referring to the hours you logged from the workweek period of June 15 to June 21.  The funds you earned from this workweek were shown under the available payments for July 1. Let us know if you need further clarification about this. Thank you.