Nov 26, 2016 03:04:36 AM by Muhammad O
I want to ask that what is the procedure to get the Phone number verified badge?
Solved! Go to Solution.
Nov 28, 2016 10:48:48 PM Edited Nov 28, 2016 10:49:11 PM by Valeria K
Muhammad,
Unfortunately, you won't be able to request phone verification yourself.
Mar 6, 2017 12:16:44 PM by Valeria K
Hi Faiz,
Currently, it's not possible for freelancers to initiate phone verification and display it on their profile. If any additional verification is required for your profile, the team will notify you.
Oct 16, 2017 09:12:19 PM by Aljy C
Hi Valeria, why isn't your team didn't notify me regarding phone number verification? I've been using this phone number since the start of my Upwork Career but yet didn't receive any notifications.
Looking forward hearing from you.
Aljy Coralde
Oct 17, 2017 12:26:28 AM by Avery O
Phone verification is optional at the request of a freelancer's client, Arjy. If you would like to have your profile phone verified, you can request your client to do this by contacting to the support team to begin the process. Please note that the phone Verification program is entirely optional, so you can continue to work on Upwork regardless if verified or not.
Jan 1, 2018 01:57:38 PM by Betsy B
How do I get verified if I have a home phone number and not a cell phone?
Jan 1, 2018 03:19:01 PM by Aaron Luigi L
Hi Betsy,
Thanks for reaching out. A ticket will be created to assist you further in verifying your phone number.
Jan 24, 2018 09:12:00 AM by Georgi K
Similar question here:
I am keeping being asked to verify my cell phone # (when it is optional) in my
"Create your Profile for Consideration" screen
...
Next, you'll be asked to verify your phone number for added security.
...
Continue
...
Verify your phone number
If I click on X it goes back to creating profile.
Jan 24, 2018 09:45:16 AM by Nina K
Hi Georgi,
Phone verification for U.S users has been changed from being optional which is why you are unable to proceed with your profile. We ask U.S users to verify their phone number as another step to help ensure our marketplace is safe. At times, we unfortunately find that people want to join Upwork for reasons other than for the uses permitted on the platform. By asking new users in the U.S. to verify their phone number we hope to reduce the number of people who try to mislead us about their intentions or identity. Thank you for understanding.
Jul 17, 2018 10:02:11 PM by Moustafa E
I started to see many freelancers has a badge of phone number verified.
I'd like to know what is the advantage in being phone verified and how cloud I verify my phone number to get that badge?
Jul 17, 2018 11:12:24 PM by Avery O
Hi Moustafa,
As NIna has shared above, phone verification helps us ensure that the marketplace is safe. It gives another layer of confidence for clients that the freelancer they are dealing with is not misleading us with their identity.
The Customer Support Team has setup your phone verification for you, and you should be able to do this by trying to submit a proposal for any job post. You will then be prompted to verify your phone number. Once verified, the badge will show up on your profile.
Jul 18, 2018 12:05:28 AM Edited Jul 18, 2018 12:19:12 AM by Moustafa E
Thank you, Mrs. Avery.
I've verified it but no badge appear is it take some time to do that?
Have a nice day
Jul 18, 2018 12:26:28 AM by Avery O
Hi Moustafa,
I checked your profile and it looks like your phone number is verified already.
Jul 18, 2018 12:57:25 AM by Moustafa E
ok, I'm sorry I missed it as I checked after getVerified anyway, thank you for your help
Apr 29, 2020 08:02:19 PM by Muhammad S
Hi, Avery O
Have a good day.
With due all the respect I appreciate all the members to answer my questions every time I tried to get help.
I have my phone number verified. But I want to see a verified badge on my profile. I would love your help to get this done.
Thanks.
Apr 30, 2020 12:35:27 AM by Avery O
Hi Muhammad,
Please know that we don't have a phone verified badge on Upwork. Let us know if you have further questions regarding your concern.
Apr 30, 2020 09:53:12 AM by Muhammad S
Thanks, Avery O !!!
For answering my question.
Actually I have asked that "how can I get phone number verified badge ?"
My phone number is added to my Upwork setting for receiving a unique code when I try to change a setting in my profile and also this code is also sent to my phone number for money drawings.
Have a nice day.
I am looking forward to hearing from you.
Apr 30, 2020 12:29:51 PM by Bojan S
Hi Muhammad,
We used to offer phone verification at freelancers' request and some freelancers who completed it then may still have legacy badges. However, we don't offer this process at freelancers' request anymore. We do offer ID verification badge currently and see that you have already gotten it.
Thank you!
Jul 27, 2018 03:58:39 AM by Jingies V
Hi Avery,
I would like my phone number gets verified too. Would you please help me also to connect with your Customer Support Team who has the capability of initiating the process of embedding a 'Phone Number Verified' badge into my profile?
Thanks,
-Jingies
Jul 27, 2018 04:27:02 AM by Goran V
Hi Jingies,
One of our customer support agents will reach out to you and assist you further, thank you.
Jul 27, 2018 04:32:45 AM by Jingies V
Hi Goran,
Thank you so much for your prompt response. But for how long should I wait for one of your customer support agents to reach out to me to assist me further?
Thanks,
Jingies
Jul 27, 2018 04:50:42 AM by Goran V
Hi Jingies,
One of our team members has already reached out to you, please use the link I`ve shared above to access your ticket. Thank you.
Aug 17, 2018 10:49:29 AM Edited Aug 17, 2018 11:41:07 AM by Bojan S
Hi James,
Phone verification isn't an option available for all users on Upwork. If you are required, you will receive a notification requesting you to do so. Verifying your phone number will not show a badge on your profile as well. For help improving your Upwork profile, please check out this blog.
Let us know if you need further assistance.
Edited to add:
Sorry about the confusion, James. We'll have the ticket sent to you shortly with more information.
Apr 15, 2019 07:09:30 AM by Bojan S
Hi Antony,
I checked this for you and I was not able to replicate the issue you are experiencing.
Please, try clearing your cache and cookies and using a different browser to check if you are able to click on the field above the street field which is greyed. Click the one with the text ''Start typing your address'' and you will be able to update your address information.
Afterwards, please try to select correct Country code from the drop-down menu.
Let us know if you need further help.
Thank you.
Jan 7, 2020 04:19:12 PM by Kay B
Jan 7, 2020 07:33:51 PM by Avery O
Hi Kay,
I'll go ahead and share your concern with the Customer Support Team so that they can reach out to you and assist you further.
Aug 17, 2018 06:05:12 PM Edited Sep 16, 2018 09:38:32 PM by Erik W
Muhammad O,
Similar thing happened to me when I started on Upwork, but slightly different. I entered my phone number, never received verification procedure from Upwork. Never verified phone number, yet suddenly one day, the phone number Green Check showed up!?
I am not sure how my number became automatically verified even without my phone ringing or receiving any text message.
Perhaps Upwork has some high tech methods that other major corporations do not implement. Who knows? Could be.
If there is no procedure for the freelancer to initiate verification, then how am I to feel safe about my Upwork account?
Jan 13, 2019 01:30:23 AM by Arthur K
Good day, as i read a solution, who do i have to contact, if i want to get Mobile Verified Badge?
Jan 13, 2019 05:39:04 AM by Joanne P
Hi Arthur,
One of our customer support team members will reach out to you via email to assist directly, thank you!
Feb 18, 2019 05:28:38 AM by Horacio C
Hello
I would like my cell phone gets verified too and also I would like to get a 'Phone Number Verified' badge into my profile.
Thanks,
Horacio
Feb 20, 2020 10:52:45 AM by Bojan S
Hi Burak,
Looks like you were able to log in into your account. Feel free to reach back to us if you still need any assistance.
Thank you!
Feb 20, 2020 12:55:43 PM by Burak C
Yes, I can;however, what I am looking for is that phone verification badge. Can I possibly have that as well? Can it be done via phone verification in upwork profile settings?
Feb 20, 2020 01:42:33 PM by Bojan S
Hi Burak,
We used to offer phone verification at freelancers' request and some freelancers who completed it then may still have legacy badges. However, we don't offer this process at freelancers' request anymore.
Thank you!
May 1, 2021 05:05:37 AM by Noemi T
Hello,
I'm looking for how to get verified my telephone number and get a badge on my profile, but I can't see how do it myself. I would like my telephone number gets verified too and also I would like to get a "Phone Number Verified" badge into my profile.
Is that possible?
Thanks in advance!
May 1, 2021 06:43:02 AM by Nikola S
Hi Noemi,
Please know that we used to offer phone verification at freelancers' request and some freelancers who completed it then may still have legacy badges. However, we don't offer this process at freelancers' request anymore. We do offer ID verification badge currently and I can see that you have already gotten it.
May 1, 2021 11:10:13 AM by Noemi T
May 1, 2021 11:12:01 AM by Konstantinos A
Hi Noemi,
JSS updates every two weeks. Tomorrow is the next update.
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