Solved: Close account - Page 12

Andrea G · ‎03-05-2023

Hello. I made a profile on Upwork. When trying to cancel, I get

**Edited for Community Guidelines**
I want to be able to fix it myself without being forced towards a phone number.
Regards, V.

Andrea G · ‎03-05-2023

Hi Vikram,

If you'd like to close your account, first make sure you withdraw any active proposals on your Proposals page

complete and close any active contracts and don't have any available or pending balance. Then you can close your account by visiting this page. For more information and detailed steps, please visit this help article.

As a gentle reminder, please know that you will not be allowed to create a new account. If you need to use your Upwork account again in the future, you can reach out to us through our different support channels, and we will assist you with reinstating your account.

~ Luiggi

View solution in original post

Erad A · ‎09-14-2023

Hello,
I also need help to close an account that was made using my identity without my consent. I'm not sure if that account might be already deactivated or not but please help me to remove it so I can remove my suspension from this original account.

maryam A · ‎09-15-2023

I want to close my account.

Luiggi R · ‎09-15-2023

Hi Maryam,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi

Eraxon I · ‎09-16-2023

Hello, I signed up on upwork with a freelancer account. But i do not wish to work on it since I was not aware of the Agency feature.. Now i created an agency and want to hire freelancers on upwork, So i want to cancel my freelancer account and keep using my client account. Kindly help me resolve this issue. Thanks.

Pradeep H · ‎09-17-2023

Hi Eraxon,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep

Eraxon I · ‎09-17-2023

Thanks for the prompt response!

Looking forward...

Dara V · ‎09-23-2023

If I can get some assistance on closing my account, that would be great. Yes, I went to Settings, and yes, I tried the bot.

Luiggi R · ‎09-23-2023

Hi Dara,

I'm sorry you're having trouble closing your account. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi

Ujas P · ‎09-28-2023

Hi, I would like to delete my account permanently.

Luiggi R · ‎09-28-2023

Hi Ujas,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi

Mansi M · ‎09-29-2023

I no longer want to use Upwork. Please close my account as soon as possible.

Pradeep H · ‎09-29-2023

Hi Mansi,

I am sorry to hear about your decision. I have closed your account as requested by you.

- Pradeep

Agapi A · ‎10-01-2023

Hello. I want to delete my account. I can't do it in the settings. The referred support didin't help either. Please, help me to delete my account.

Annie Jane B · ‎10-01-2023

Hi Agapi,

Thanks for reaching out. Your account has been deleted as per your request.

~ AJ

Muhammad S · ‎10-09-2023

Kindly close my account permanently.

Arjay M · ‎10-09-2023

Hi Muhammad,

I see that you've raised several tickets about your concern. I'm sorry to learn that you wish to close your account but we respect your decision. I've submitted a follow-up to the appropriate team to give your request the attention it deserves. Kindly expect an update on your ticket here and your email once your account is thoroughly reviewed.

~ Arjay

Julia T · ‎10-11-2023

I would like to close my Upwork account but when I choose Settings and try to do that in Contact info, it doesn't work.
I'm not able to connect to a real person from Upwork to get support. Why Upwork is trying to make it so difficult?

Annie Jane B · ‎10-11-2023

Hi Julia,

Thanks for reaching out. I closed your account as per your request.

~ AJ

Kristof B · ‎10-12-2023

Please close my account, an unsubscribe me from your mailing list.

I could not find any email address which is weird, or any option to close my account from my account settings.

Thanks,

Chris

Pradeep H · ‎10-12-2023

Hi Kristof,

I am sorry to learn about your decision. I have closed your account as requested by you.

- Pradeep

Warut L · ‎10-15-2023

Dear Upwork Support,

I'm reaching out because I encountered an issue when attempting to close my account. The error messages displayed were as follows:

"Sorry, something went wrong. Please try again or contact support."
"There was an error loading this page: error [8166b45afc084d6e-FRA, 8166b45afc084d6e-FRA]."

In compliance with GDPR Article 17, I respectfully request that you permanently delete my Upwork account and all associated data. I do not wish to have any further conversations or contact; I would like my account to be closed and deleted as soon as possible.

Thank you for your prompt attention to this matter.

Best regards,

Annie Jane B · ‎10-15-2023

Hi Warut,

Your account has been closed as per your request. Thank you for taking the time to reach out to us so we can assist you regarding this matter.

~ AJ

Zolog D · ‎10-15-2023

Hi,

I want to have my account closed, I can't close it manually, because I can't delete offers that were removed

Please delete my account.

Annie Jane B · ‎10-15-2023

Hi Zolog,

Your account has been closed as per your request. Thank you for taking the time to reach out to us so we can assist you regarding this matter.

~ AJ

Linh T · ‎10-16-2023

Hello Moderator,

Please close my account.

Thanks,

How do I close/delete my account?