How do I close/delete my account?

[e037de2a]

Hello. I made a profile on Upwork. When trying to cancel, I get

**Edited for Community Guidelines**
I want to be able to fix it myself without being forced towards a phone number.
Regards, V.

[ffaaa0bd]

Hey Admin,

Would you please deactivate my account ? I can't see the link to deactivate my account 

[ArjayM]

Hi Leme,

I've closed your account as you requested.

[03f2fbd3]

Hello, I wish to delete/close my account however I'm incapable of doing so because of an active proposal that I can't withdraw since the job had been deleted. How can I fix this issue? 

[AndreaG]

Hi Feriel,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[02fd393e]

I want to delete my account to but I have to close all my active proposals, but I cannot withdraw one of my active proposals because the job was already closed. Please help me with further steps to be taken to delete my account.

[759e32fa]

Hi Vasundhara,

Your account has been closed as per your request.

[42fb7e10]

Hi, can you close my account too? I have the same problem

[JoanneP]

Hi Princess,

I'm sorry to hear that you wanted to close your account. We've escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[973a6640]

Hello.

I know that this question has been asked before but the answers don't seem to work out for me. The problem is, I want to delete my Upwork account but I have an active proposal and the job has been removed and I can't seem to withdraw my proposal as well. Please provide me with a solution to delete my account despite having an active proposal.

Thank you.

[AndreaG]

Hi Mahnoor,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[fc1924f0]

Hi

I have the same problem is there any other way to close my upwork account?

[48bd710c]

Hello, I have the same problem and would like to delete my account but am not being able to do so because there's still and active proposal. It would be really helpful if someone could assist me.

[759e32fa]

Hi Asef,

Thank you for reaching out. Your account has been closed as per your request.

[fbcfcb8b]

hello, I want to delete my account to but I have to close all my active proposals, but I cannot withdraw one of my active proposals because the job was already closed. Please help me with further steps to be taken to delete my account.

[LuiggiR]

Hi Mitz,

I see that you've recently raised a support ticket regarding your concern. As soon as the next available agent gets your ticket in their queue, they'll contact you to assist you further.

[d415bac4]

Good day

I want to delete my Upwork account but I still need to close all my active proposals but I cannot withdraw one of my active proposals because the job was already closed. Though the job is already closed, it is still in my active proposals.

[NikolaS]

Hi Sheila,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[841a9922]

kindly help me to delete my account as there is no option for deleting account

[NikolaS]

Hi Muhammad,

Thank you for reaching out to us. Could you please try following the steps shared in this help article to close your account? If you experience any issues let us know and we will assist you further. 

[841a9922]

I tried many times but there is no option for account closing 

[PradeepH]

Hi Muhammad,

Thank you for your message. You can close the account from the Settings page by clicking the 'Close my account' link.

Thank you,

Pradeep

[12a912ee]

for some reason I am unable to delete my account the normal way please delete it NOW 

[f31685a2]

Follow these steps

1. Go to Settings › Contact Info.
2. Click the Close my account link.
3. Click Confirm.

Reply back if that doesn't work.

[12a912ee]

thats what I have been doing I already told you its not working, Just close it

[bc253fb6]

Hey! 

Everybody, can you please tell me why I cannot delete my Upwork account? I withdrawal all my proposals and there is no active proposals as well. 

[759e32fa]

Hi Iqra,

Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue. Please allow our team 24-48 hours to review your request and reach out to assist you further. You can access your support tickets here.

[ca225250]

Hi

I never really wanted to set up a freelancer account and did it accidentally. I would like to have it removed but still keep my Client account open. Can you help?

Thanks

Cameron 

[PradeepH]

Hi Cameron,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

Thank you,

Pradeep

[walexus2000]

How do I close my freelancer account without closing my client account?

[LuiggiR]

Hi Olawale,

Thank you for your message. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[d996add3]

I want to close my account but when I try to go to profile settings where I should find the closing options, it just keeps loading the page endlessly. It just says "device authorization" like it shows in the screenshot.

[tariqhassan99]

Did you try clearing the cache and cookies or try using another browser? 
I had something similar issue and this cache thing worked for me. 

[759e32fa]

Hi Noomi, 

I checked and it looks like the account has already been closed. Feel free to reach out if you hany any questions.

[78a5f8ba]

I don't want to use Upwork anymore because I can't find a job at Upwork. I request that my account be deleted immediately, please.

[78a5f8ba]

When I say to close my account, it gives this error;

Thank you for using Upwork.
At this time we are unable to close your account. Please visit support.upwork.com to reach out to us directly.
Please note: For security purposes, you will not be able to change your username, or open a new account with the same email address.

[ArjayM]

Hi Kutlu,

Thank you for reaching out and I'm sorry to learn that you wish to close your account. If you want to close/erase your account and remove your information from Upwork, the first step is ensuring that all activity is cleared, including pending, active, and open activity. I checked and you still have an active submitted proposal. You need to Withdraw all proposals so that we can proceed with your account closure request.

Feel free to coordinate with the team through the support ticket you raised here if you still need further assistance.

[c98eb08f]

Hi,

I would like to close my account. I followed all of the instructions, but there is no "Close Account" button under my Contact Info tab.

Thanks,

Katherine

[759e32fa]

Hi Kat,

Your account has been closed as per your request.

[7175a969]

Please I'm experiencing a technical problem regarding my phone number verification before posting a job for my employer. Error message "verification limit exceeded "

[85c5915c]

Hi there,
I want to close my account, but that option is in the settings. In order to enter the settings, I need to know the answer to a security question I forgot. Now I'm stuck because in order to change any password I need to know the answer to the security question. Very poorly done user experience, without any logic. None of the help links solve my problem because it keeps bringing me back to the security question. 

My inbox is full of failed verification messages.

Can you delete my profile for me? I lost days and nerves trying.

Greetings,
Ana