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Kimberly's avatar
Kimberly A Community Member

I did not receive verification code in my email

I have yet to receive an email, particularly a verification code, to verify my upwork account but I did not receive anything. I am receiving some email from upwork that's why I'm so confuse why i didn't able to receive a verification code. Please help me.
8 REPLIES 8
Joanne's avatar
Joanne P Retired Team Member

Hi Kimberly,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
Lars's avatar
Lars K Community Member

Same issue here

Nikola's avatar
Nikola S Retiring Moderator

Hi Lars,

 

Thank you for reaching out to us. I shared this with the team handling your case you can expect an update on your ticket soon. Thank you for your patience.

 

 

~ Nikola
Genie's avatar
Genie G Community Member

Same issue here - I have a work account and I couldn't login to it anymore due to unable to receive verification code via email.

Bojan's avatar
Bojan S Community Manager

Hi Genie,

 

We'll have one of our agents reach out to you directly via email to assist you with accessing your account.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
Shaik Umaama's avatar
Shaik Umaama F Community Member

sir i'm not able to find my verification mail.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Shaik,

 

Could you please check if the email you added is correct?

Thank you.

~ Aleksandar
Upwork
Zekarias Teshome's avatar
Zekarias Teshome B Community Member

Same issue here: i have waited for more than 10 minutes, but didnt receive any code. 

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I get the code after putting 0 after the area code. ( It is a bit differnt from how I get used to putting phone numbers)