Apr 23, 2020 03:31:36 PM by Blend S
I got charged twice today. Two payments of 14.99$. Support please?
Apr 23, 2020 03:15:16 PM by Jordan K
Hey there, I've been unable to find any dirrect customer support to cancel and get a refund for my freelancer plus subscription. I remember cancelling it but it's still been processed, could an admin please help me out? Thanks!
Apr 24, 2020 01:31:26 AM by Avery O
Hi Jordan,
A member of the Customer Support Team will reach out to you to assist you regarding your concern.
Apr 23, 2020 10:33:10 PM Edited Apr 24, 2020 01:07:13 AM by Avery O
Yesterday double charge debited from my credit card. I want to back my $14.99. See the attachment.
Apr 24, 2020 01:09:39 AM by Avery O
Hi Tanzil,
A member of the Customer Support Team will reach out to you to assist you further regarding your concern.
Apr 24, 2020 01:50:06 AM by Avery O
Hi Tanzil,
Kindly refer to the email support ticket with Ticket #28448567 for more information regarding your concern.
Apr 23, 2020 11:00:22 PM by Avery O
Hi Blend,
I have shared your concern with the Customer Support Team and they will reach out to you to assist you further with your concern.
Apr 24, 2020 09:53:41 AM by Kim P
I cancelled my membership 2 weeks ago - then was charged twice yesterday. Please refund asap!
Apr 24, 2020 10:43:38 AM by Bojan S
Hi Kim,
We'll have one of our agents reach out to you via a support ticket to assist you with this concern.
Thank you for reaching out to us.
Apr 25, 2020 07:53:18 PM by Iurii K
Hello, i was charged twice for my memebership "Subscription Renewal Charges", How can i get my money back?
Apr 25, 2020 10:05:53 PM by Aleksandar D
Hi Iurii,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Apr 24, 2020 02:09:05 AM by Filippos A
Hi!
I noticed that i was charged twice for the Subscription Renewal.
Can anyone help on that?
Thanks
Apr 24, 2020 02:32:15 AM by Goran V
Hi Filippos,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your charges. Thank you.
Apr 24, 2020 03:14:05 AM by Rahul V
hi goran
same here got charged twice just contacted the support, i have been told they will process the refund ..how long will this take?
regards
Rahul
Apr 24, 2020 03:35:01 AM by Goran V
Hi Rahul,
Our team is working on resolving this as soon as possible. Once your refund is processed our team will update your ticket as well. Once again, I`m sorry about the inconvenience this had caused you.
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