I'd like to add a good developer to my team. But his profile is suspended for some months. Please resume it account **Edited for Community Guidelines**. He told me that he doesn't have access to support. He can't even delete his account, because it is suspended. When he tried to create a new one with other email Upwork deletes it always without any explanation. That is awful. I know him a very experienced web developer.
That is his quotes:
"I'm desperate 
I had an account for almost 10 years and Upwork deleted it, even though I had several completed projects. It was registered with email **Edited for Community Guidelines**.
When I was in the UK for some months in November 2019 I decided to find a project on Upwork, I was asked to proof my account. For that moment I had on hand only my Romanian Id, not Russian. And Upwork deleted my account without any explanation. Awesome :{
Ok. After that, I recreated again account **Edited for Community Guidelines**. But it was suspended and I did not have any possibility to ask to support the reason.
Now when I came back home, I decided to create a new account with another email **Edited for Community Guidelines**. And now Upwork deleted it again without any explanation.
As I understand the ID is acceptable, but the problem is with the statement. The problem is we don’t receive any statements and bills by mail. All the bills we pay only online. But for now, I have several bills to approve my address. Please be more attentive to my situation.
I would like to reestablish my old account **Edited for Community Guidelines** which I created in 2011."
Hi Vladislava,
We are not able to share any information with third parties here in the community. Please have the freelancer refer to the notification he received regarding his account status. For more information, please check this help article. Thank you.
Vladislava V wrote:
I'd like to add a good developer to my team. But his profile is suspended for some months. Please resume it account **Edited for Community Guidelines**. He told me that he doesn't have access to support. He can't even delete his account, because it is suspended. When he tried to create a new one with other email Upwork deletes it always without any explanation. That is awful. I know him a very experienced web developer.
That is his quotes:
"I'm desperate
I had an account for almost 10 years and Upwork deleted it, even though I had several completed projects. It was registered with email **Edited for Community Guidelines**.
When I was in the UK for some months in November 2019 I decided to find a project on Upwork, I was asked to proof my account. For that moment I had on hand only my Romanian Id, not Russian. And Upwork deleted my account without any explanation. Awesome :{
Ok. After that, I recreated again account **Edited for Community Guidelines**. But it was suspended and I did not have any possibility to ask to support the reason.
Now when I came back home, I decided to create a new account with another email **Edited for Community Guidelines**. And now Upwork deleted it again without any explanation.
As I understand the ID is acceptable, but the problem is with the statement. The problem is we don’t receive any statements and bills by mail. All the bills we pay only online. But for now, I have several bills to approve my address. Please be more attentive to my situation.
I would like to reestablish my old account **Edited for Community Guidelines** which I created in 2011."
lol
Do you see that he got 3 accounts banned due to ID verification? Move on and get a dev that can pass ID verification. There are plenty of them on Upwork.
Hi Vladislava,
We are not able to share any information with third parties here in the community. Please have the freelancer refer to the notification he received regarding his account status. For more information, please check this help article. Thank you.
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