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57b5553a
Community Member

I'm getting an error when accepting the offer

I received an offer 3 days ago and when I try to "accept the offer" it throws an error: "We encountered an unexpected issue with this offer. Please ask the customer to withdraw their offer and create a new offer, or contact technical support."

I finished the project but I can't approve it.

 

thank you for everything

 

-Ömer AÇAN

2 REPLIES 2
sofia2008
Community Member

Did you ask the customer to withdraw their offer and create a new offer, or contact technical support?

 

You should never work on a project until you have accepted an offer. At least make sure not to send the work to the client. He will be under no obligation to pay if you do not have a contract.

I contacted technical support at the same time as the customer to withdraw their offer and create a new offer.

Also, thank you very much for your advice. I'm a newbie on this platform.

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