Retiring Moderator
Hi All,
I am happy to let you know that the specific issue that was causing discrepancies with Top Rated eligible weeks discussed on this thread has been fixed. We will be closing this thread from further replies.
Thank you for your patience,
Completely wrong as my this project is closed at Feb 8th and other at 6th Feb.
Yes, that is absolutely correct. You have a block of non-eligible weeks that need to "travel" all the way through your 16-week window because as long as there were are 4 plus one non-eligible weeks - there is obviously no way you can have more than 11 eligible weeks while there are 5 non-eligible weeks inside the 16 week window.
Retired Team Member
Hi Karim,
Thank you for your message. Eligible weeks are ones where you either had Rising Talent status or a Job Success Score above or equal to 90%. Each Saturday we remove the week 17 weeks ago from the calculation and add the most recent week. Because of the past 16 weeks, you still have the same total number of eligible ones as last time we checked. In order for the count to increase, you must be eligible this week, but not have been eligible 17 weeks ago. Check out the chart on this help page for more information.
Thank you
Pradeep
Community Manager
Hi Vaibhav,
To earn Top Rated status, you need to maintain Rising Talent status or a Job Success Score (JSS) of at least 90% for at least 13 of the last 16 weeks. The Top Rated Eligible Weeks metric keeps track of that progress looking at the last 16 weeks as a rolling window.
This means that, if you've accumulated a block of non-eligible weeks in the past, you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
Vaibhav S wrote:My JSS is above 90% from the past 6 weeks and but my stats are stuck to 12 weeks
That's because the 4 weeks during which you were NOT above 90% need to work their way through the 16-week window, which takes time. You'll be at 12 out of 17 weeks for 13 weeks altogether.
Vaibhav S wrote: Technically, I am top rated
No. You are not.
You're now in week 11 (if you got back above 90% 6 weeks ago) and you'll get to 13 eligible weeks if you are still above 90% come week 18 because that's when the first of the 4 non-eligible weeks falls out of the 16-week window.
Retiring Moderator
Hi Mark,
Looks like the reason why you still haven't received the Top Rated badge, is because there is a non-eligible week within the total number of weeks for your calculation. In order for the number of eligible weeks to increase, your non-eligible weeks will need to be "pushed out" of the past 16-weeks.
Once this happens, the number of eligible weeks will start increasing, provided you meet the requirements. If an eligible week falls off of the calculation each week, the total number of eligible weeks won't increase. You can find more information here.
Retired Team Member
Hi Abram,
Thank you for reaching out to us. To earn Top Rated status you need to maintain a Job Success Score of at least 90% for at least 13 of the last 16 weeks. To add eligible weeks you need to get your JSS above 90% and keep it there long enough for the ineligible weeks to start falling out of the 16-week window. You have to look at the eligibility weeks as a rolling 16-week window. Please check the graph included in this help article and refer to the information shared in the Calculating Top Rated Eligible Weeks section.
Retired Team Member
Hi Tapiwa,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your Top Rated eligible weeks. Thank you.
