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Bruno's avatar
Bruno C Community Member

Job success sore not reflecting on profile

Hello,

Please I need this to be resolved, I just got my JSS score newly and it's 100% but when I go to my stats page it still shows JSS score not yet available.

 

And also some jobs still shows me the JSS score filter when I have reached the JSS score required for the job.

 

Thanks

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi All,

 

I would like to let you know that we merged a couple of threads into this one as the reported issues were all connected. Thank you for reaching out to us and sharing your valuable reports.

Our engineers were able to locate the issue and it is now resolved. Your profile information should be updated correctly in the next couple of days.

 

We appreciate your patience while this was being handled.

Thank you,

~ Nikola

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112 REPLIES 112
Md Mahmudul's avatar
Md Mahmudul H Community Member

Does the buyer give me that type of job? If I don't rising talent freelancer??

Joanne's avatar
Joanne P Retired Team Member

Hi Md Mahmudul,

 

If the client has included the Rising Talent status on the list of preferred qualifications, you may still submit your proposal. These are not required. You might want to check the following resources to help you write your proposals:

 

How to Create a Proposal That Wins Jobs

How to Write a Cover Letter

~ Joanne
Upwork
Syeda's avatar
Syeda T Community Member

I have a rising talent badge but when I apply for a job it shows red highlighted in criteria.
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Syeda,

 

It looks like you received recently received the badge. Please, allow some time for the system to refresh and start showing the jobs to you according to your profile, you should no longer see that criteria highlighted in red.

 

 

~ Luiggi
Mohammed's avatar
Mohammed Z Community Member

Hi Joanne, I am currently facing the same issue. I have a rising talent badge, but the rising talent job criteria are always highlighted in red. 48 hours have passed, but the badge still hasn't arrived.

Mohammed's avatar
Mohammed Z Community Member

Hi Bojan, I am currently facing the same issue. I have a rising talent badge, but the rising talent job criteria are always highlighted in red.48 hours have passed, but the badge still hasn't arrived.

Arjay's avatar
Arjay M Retired Team Member

Hi Mohammed,

 

Arjay here stepping in for Joanne. We appreciate you reaching out and reporting these errors. We've flagged this issue with My Stats and JSS to our Product and Engineering team. Rest assured that they will look into these errors and address the issue that's causing them. We'll keep this thread updated with more information. We seek your patience while we sort this out for you. Thank you!

 

~ Arjay
Upwork
Mohammed's avatar
Mohammed Z Community Member

My Problem is not resolved yet please do something.

mohamed's avatar
mohamed a Community Member

3 days ago I received an email saying that I earned a rising talent badge, After 2 days from the email the badge disappeared from my profile and was replaced with 100% success score. I have 2 questions:
1 - did I lose the badge? or why it is not visible?
2 - why it says that I should have that badge and 100% success score to rank high in a job although I already earned them?(please check the attached image)

Mohammed's avatar
Mohammed Z Community Member

Did your issue resolve?

mohamed's avatar
mohamed a Community Member

Not yet

Mohammed's avatar
Mohammed Z Community Member

even mine is also not resolved yet. JSS and Rising badge issue, you did not lose the badge but they did not update the system yet.

Dusan's avatar
Dusan V Community Member

Hi Upwork Team,

I think I meet the conditions for getting a Rising Talent badge, can you look at my profile, because I haven't received an achievement for days. You can see images down. 

Sincerely,
Dusan Vukovic.

Best regards

I got proffile on 100%I got proffile on 100%Applied to 93 jobs for 90daysApplied to 93 jobs for 90daysPassed the upwork readiness testPassed the upwork readiness test

Nikola's avatar
Nikola S Retiring Moderator

Hi Dusan,

 

I received your notification about this post and I would be happy to follow up. Please know that neither our team here nor our Customer Support team will be able to provide the information you're requesting since we can't share the users' Rising Talent qualification specifics. 

 

Once all the requirements are met, you'll be invited into the program automatically and receive the badge within 48 hours.

~ Nikola
Yevheniia's avatar
Yevheniia L Community Member

Hello, I have problem with rising talent badge not showing on my profile. What is problem?

 

Goran's avatar
Goran V Retired Team Member

Hi Yevheniia,

 

At the moment, you're not a Rising Talent freelancer. Once qualified you will receive an email confirmation, the badge will be awarded on your profile in up to 48 hours. To learn more about the requirements check out this Help Article. Thank you.

~ Goran
Upwork
Evans's avatar
Evans O Community Member

my badge rising talent not showing and i have passed the exam 

**Edited for community guidelines**

 

Bojan's avatar
Bojan S Community Manager

Hi Evans,

 

Rising Talent status is automatically applied to users whose profiles meet all of the requirements. You can have a look at this article about Becoming Rising Talent to see what the exact requirements are that you must meet to obtain a Rising Talent badge on your profile. Once the requirements are met, you’ll be invited into the program automatically and receive the badge within 48 hours.

 

Thank you! 

~ Bojan
Upwork
Mohamoud Abdirahma's avatar
Mohamoud Abdirahma M Community Member

and did the readiness test, got 4 there, have successful delivery as well and get 40 connects, active everyday, but still the rising talent badge is not being shown on my profile or while viewing jobs i always see a red mark besige Rising Talent telling me that i do not meet this criteria. why is that, it a bit strange that after fulfilling all requirements i didn't got it.

 

please guide.

Avery's avatar
Avery O Community Manager

Hi Mohamoud, 


The Rising Talent badge is assigned automatically when a freelancer meets all the criteria listed here. 
Take note that not all freelancers will get the badge, and some freelancers will skip the badge and proceed to get a Job Success Score instead. Also, many factors contribute to a Rising Talent badge. This includes client feedback, the overall strength of your profile, prior experience and skills, your educational background, and the opportunities available in the market. 

I hope this helps!


~ Avery
Mohammed's avatar
Mohammed Z Community Member

no one is replying to me, what i will do now?

Mohammed's avatar
Mohammed Z Community Member

Hello, I am having the same issue. Could you please resolve that? 

(Badge is appearing on my profile, but still not show on the proposal as green check-marked),48 hours have passed but the badge still hasn't arrived.

no one is replying to me, what i will do now?

Nikola's avatar
Nikola S Retiring Moderator

Hi All,

 

I would like to let you know that we merged a couple of threads into this one as the reported issues were all connected. Thank you for reaching out to us and sharing your valuable reports.

Our engineers were able to locate the issue and it is now resolved. Your profile information should be updated correctly in the next couple of days.

 

We appreciate your patience while this was being handled.

Thank you,

~ Nikola
Shamantula Vijay S's avatar
Shamantula Vijay S V Community Member

 

Hello,

Please I need this to be resolved, I just got my JSS score newly and it's 100% but when I go to my stats page it still shows JSS score not yet available.

 

And also some jobs still shows me the JSS score filter when I have reached the JSS score required for the job.

 

Thanks

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Shamantula,

 

Thank you for reaching out to us. Not all projects and clients are equal, so the time it takes to get a JSS varies. In order to get a JSS, you need to complete:

 

  • Projects with 2 (or more) different clients
  • 4 (or more) different contracts within 24 months

 

More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing 8 projects.

We exclude clients whose freelancers report a history of unreasonable feedback so that their scores won't count against you, but that may mean it takes longer to accumulate enough reviews to receive your initial score.

 

You can check this help article for more information.


~ AJ
Upwork