Apr 3, 2020 09:51:08 PM Edited Apr 4, 2020 12:25:12 AM by Avery O
Hi everyone,
1) My full name is Andrinirina **edited for Community Guidelines** 😊 This long name does not fit the field “Account holder” when I filled in my direct US bank payment method (Payoneer). The only characters that could be entered where “Andrinirina **edited for Community Guidelines**” (missing “n-a” at the end). So it says “Incorrect or mismatched account name and number can result in withdrawal delays and fees”. I don’t think I can change it because it’s my legal name, which I am using on Payoneer.
Will this payment method work anyway? Or how can I fix this?
2) This account type is “individual checking” right?
Thank you.
Solved! Go to Solution.
Apr 5, 2020 07:59:05 PM by Avery O
Hi Andrinirina,
The mismatch on your Payoneer account has already been fixed as requested.
Apr 4, 2020 12:36:36 AM by Avery O
Hi Andrinirina,
I am currently checking with the team regarding your concern with your Payoneer account name.
As for the your second question, I definitely recommend checking your account type with Payoneer as they are more equipped to assist you further with your concern.
I'll come back here once I have more information regarding your first concern.
Apr 5, 2020 07:59:05 PM by Avery O
Hi Andrinirina,
The mismatch on your Payoneer account has already been fixed as requested.
Apr 5, 2020 08:15:16 PM by Andrinirina Jocely R
Apr 5, 2020 08:15:38 PM by Andrinirina Jocely R
Hi,
That's wonderful ! Thank you so much for your help.
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